Author Topic: Badges are arriving in the mail....
DrSartorius 
Registered: Feb '07
45265_Indiana Jones 4
Date Posted: 5/13/07 4:25pm Subject: RE: Badges are arriving in the mail....
I got my badge today! happy

 

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Dark Lady Mara 
Title: Manager Emeritus
Registered: Jun '99
7822_Darth Maul
Date Posted: 5/13/07 8:20pm Subject: RE: Badges are arriving in the mail....
You get mail on Sundays? tongue

 

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Wilderness_Comedian 
Registered: Feb '05
Date Posted: 5/13/07 8:55pm Subject: RE: Badges are arriving in the mail....
That's a first!

 

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DrSartorius 
Registered: Feb '07
45265_Indiana Jones 4
Date Posted: 5/13/07 11:42pm Subject: RE: Badges are arriving in the mail.... - Date Edited: 5/13/07 11:42pm (1 edits total) Edited By: DrSartorius
Dark Lady Mara posted:
You get mail on Sundays? tongue


That's what happens when you wait till Sunday to check your mail. lol

 

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veritasuk 
Registered: Sep '04
40010_Wedge Antilles
Date Posted: 5/14/07 2:46am Subject: RE: Badges are arriving in the mail....
Well, I got mine last week, all fine, lanyard, F&F tickets... Except that as I live outside the US I'm meant to collect them at will call, like I did at C3! My Other Uk friend received just his 4 day pass, no lanyard, not F&F!

 

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skywalker_1982 
Registered: Dec '04
14876_Stormtroopers
Date Posted: 5/14/07 2:58am Subject: RE: Badges are arriving in the mail....
raised_brow I never knew they shipped internationally cause I thought we had to pick them up.

 

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Sirene 
Registered: Oct '05
13885_Asajj Ventress Concept
Date Posted: 5/14/07 1:02pm Subject: RE: Badges are arriving in the mail....
Well, I haven't received my badge yet. I've called GenCon, but apparently they only have ONE person handling calls. This isn't looking good, seeing as I fly down to California on Saturday! This is terrible cry

 

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Salty 
Registered: Dec '98
23531_Royal Guard
Date Posted: 5/14/07 2:17pm Subject: RE: Badges are arriving in the mail.... - Date Edited: 5/14/07 4:07pm (3 edits total) Edited By: ValedaKor
Things have gone from bad to worse.


[quote ********* ]I’m very sorry that you did not receive any lanyards along with your registration packet/s, due to a discrepancy in the list we received from the Fan Club, many names were dropped and many members did not receive their proper lanyards. I am forwarding your information to Hyperspace and they will be contacting you in 24 to 48 hours to verify your information. Once validated we will be making up lanyard packets that will be available onsite, I am sorry that time constrictions make it impossible for lanyards to be sent out. Again, I apologize for the inconvenience and hope that you have a great time at the convention. May the Force be with you!


Gen Con Customer Service[/quote]



This is my response.

Me posted:
Um, I didn't get my PASS for CIV. I could care less about the lanyard. I want my PASS. If I can't have my PASS sent to me before I leave, I want a full refund of the $110 I spent. The whole point of pre-ordering was so I wouldn't have to wait in line. This is totally unacceptable. I have every intention of contacting the BBB if my PASS isn't sent to me.



I received the store Quick Pass in the mail packet they sent to me. I realize I could take all my confirmations to the Will Call line and the Star Wars Fanclub booth but that is an unacceptable alternative.

One other thing, there is no way to PROVE I didn't get my pass. I could have my pass and take all my confirmations to the Will Call line to get ANOTHER pass for free so somebody else who lives in the area could get in for free.

Just something to consider...

 

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Psxjedi76 
Title: FF CR Boise, ID
Webmaster

Registered: Apr '02
41174_Sith Happens
Date Posted: 5/14/07 2:38pm Subject: RE: Badges are arriving in the mail....
still nothing here but my friends all got thiers and i ordered mine before any of them and it is not ABC order cause mine starts with an O and my friends begins with a K and the other is a T so that idea is out the window. stupid Gencon

 

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JediJustin 
Registered: Aug '06
6264_Darth Maul
Date Posted: 5/14/07 3:09pm Subject: RE: Badges are arriving in the mail....
Man, I sure hope somebody from Gen Con is reading these posts. Sounds like they royally screwed up this whole badge shipping process. I wish you all the best of luck with Will Call.

Note to Gen Con: Allow yourself more time for shipping/unexpected delays in the badge shipping process for C5 and C6.

All the more reason why the cut-off date for shipping badges should have been March 1st at the latest, and not March 30th.

 

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AboutaSith 
Title: IEFF Webi-Master
Registered: May '05
45264_Vader Guitar Hero
Date Posted: 5/14/07 3:38pm Subject: RE: Badges are arriving in the mail....
The Ticketing should be handled completely seperate from organising the event.

Good point on the taking all yer confirmations and getting a ticket at Will Call even if you've already got it. The bagdes aren't serialised in any way are they? rolling_eyes To me that's a major flaw and should have been thought of.

 

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Salty 
Registered: Dec '98
23531_Royal Guard
Date Posted: 5/14/07 3:49pm Subject: RE: Badges are arriving in the mail....
The problem I see with that is not being able to prove you didn't get it.


I went ahead and filed a BBB complaint.

 

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Wilderness_Comedian 
Registered: Feb '05
Date Posted: 5/14/07 4:52pm Subject: RE: Badges are arriving in the mail....
You have two weeks before the con to get your BADGE, and you're suing already?

 

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Miana Kenobi 
Title: Pacific Region RSA
San Diego FF Secretary
Registered: Apr '00
6155_Obi-Wan Kenobi
Date Posted: 5/14/07 5:09pm Subject: RE: Badges are arriving in the mail....
If you still haven't received your badge, post an angry face.

angry

 

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JediJustin 
Registered: Aug '06
6264_Darth Maul
Date Posted: 5/14/07 5:13pm Subject: RE: Badges are arriving in the mail....
Wilderness_Comedian posted:
You have two weeks before the con to get your BADGE, and you're suing already?


Umm, what does filing a complaint with the BBB have to do with suing?

 

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