Author Topic: Badges are arriving in the mail....
Salty  5449 posts
Registered: Dec '98
23531_Royal Guard
Date Posted: 5/14/07 5:47pm Subject: RE: Badges are arriving in the mail.... - Date Edited: 5/14/07 5:49pm (1 edits total) Edited By: Salty
Apparently he can't read or tell time.

The convention is next week (flying out next Wednesday morning) and I'm filing a complaint with the Better Business Bureau for crappy delivery practices.

 

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citizenjohn  5180 posts
Title: President, MEPA FanForce, NYC
Registered: May '01
44298_Family Guy Star Wars
Date Posted: 5/14/07 5:48pm Subject: RE: Badges are arriving in the mail....
angry

 

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MissPadme  3717 posts
Registered: Jul '98
24174_Padme
Date Posted: 5/14/07 6:02pm Subject: RE: Badges are arriving in the mail....
Mine arrived in the mail today along with the lanyard and friends/family coupons. Miracles never cease.

But for those of who got screwed, I feel your pain hugs . Any way you slice it, GenCon @#$@# it up.

--MissPadme

 

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bonzofett  94 posts
Registered: Mar '05
19093_Boba Fett and Lando
Date Posted: 5/14/07 6:12pm Subject: RE: Badges are arriving in the mail....
Don't forget, Gen Con also charged everybody $2.95 for shipping and handling to have their badges messed up.

 

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buggyvirus1  174 posts
Registered: Jan '05
6245_AT-AT Pilot
Date Posted: 5/14/07 6:16pm Subject: RE: Badges are arriving in the mail....
angry angry angry angry no badge yet

 

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Psxjedi76  2000 posts
Title: FF CR Boise, ID
Webmaster

Registered: Apr '02
41174_Sith Happens
Date Posted: 5/14/07 7:31pm Subject: RE: Badges are arriving in the mail....
angry No angry Badge angry Yet angry

 

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Sirene  652 posts
Registered: Oct '05
13885_Asajj Ventress Concept
Date Posted: 5/14/07 8:07pm Subject: RE: Badges are arriving in the mail....
No badge, no response to my phone call and no response to my email. This is getting worse now, and I leave for California on Saturday.

 

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ardavenport  2242 posts
Registered: Dec '04
22348_Luke Skywalker
Date Posted: 5/14/07 9:09pm Subject: RE: Badges are arriving in the mail....
If you haven't got your badge, definitely take your e-mail receipt for payment with you.

 

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GreyJedi  4223 posts
Title: SDFF MajorDomo
Registered: May '02
14953_Qui-Gon and Anakin
Date Posted: 5/14/07 10:54pm Subject: RE: Badges are arriving in the mail.... - Date Edited: 5/14/07 10:56pm (1 edits total) Edited By: GreyJedi
The last word I received from the customer service person at GenCon was to wait a "couple of days before the convention" to see if my packet arrives. That is contrary to what they said previously about waiting until May 14th. It would also cause a HUGE screw up if I were flying to the convention.

Having seen GenCon in "action" at Celebration III, it's pretty obvious they have no clue what is going on. Expect long lines on Fan Day when we were supposed to get a preview of the convention; now we get to spend the entire day waiting in line. angry

If anyone does want to sue, all the people who didn't receive their packages or all their items could bring a class-action lawsuit against GenCon. whistling

 

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klingklang  5182 posts
Registered: Jan '99
23972_Count Dooku
Date Posted: 5/15/07 1:23am Subject: RE: Badges are arriving in the mail....
I received my badge on Monday the 14th (thankfully) and I'm in California. But I noticed that the date on the cancelled .87 cents worth of stamps said May 4. 11 days to get something from Seattle, WA to California? Yikes. I get stuff from Europe quicker than that.

 

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Sirene  652 posts
Registered: Oct '05
13885_Asajj Ventress Concept
Date Posted: 5/15/07 7:20am Subject: RE: Badges are arriving in the mail....
Well, I fly to California on Saturday. They haven't even responded to me in email, although it is shortly after 7am there.

 

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Salty  5449 posts
Registered: Dec '98
23531_Royal Guard
Date Posted: 5/15/07 7:30am Subject: RE: Badges are arriving in the mail....
If they do what they did for Celebration III, they'll close up shop Friday and won't reopen again until AFTER the convention. So that means we're all SOL.

 

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resnictem  326 posts
Registered: Jan '99
40311_Quinlan Vos
Date Posted: 5/15/07 9:14am Subject: RE: Badges are arriving in the mail.... - Date Edited: 5/15/07 10:29am (1 edits total) Edited By: resnictem
This is why, way back in November, I just went ahead and decided to use Will Call. I know it would be more inconvenient for me, but I didn't want to take a chance of it being lost in the mail, or Gen Con screwing up. Either way, I'm going to wait in line. Foresight is Forearmed. I would have needed to wait anyway, as I got tickets for the Carrie Fisher evening on Saturday.

Let me just add: I cannot believe they have yet to release the schedule.

 

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StarFromIHJ  2309 posts
Title: FanForce CR & Founder,
Long Island, NY

Registered: Apr '02
6579_Princess Leia
Date Posted: 5/15/07 10:18am Subject: RE: Badges are arriving in the mail....
My boyfriend and I ordered our badges and chose the will call option. We both got our badges in the mail last week.

 

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divadee62 
Registered: May '05
Date Posted: 5/15/07 10:26am Subject: RE: Badges are arriving in the mail....
No badge as of May 14, 2007 for me. I emailed Gencon, of course no response. Called the Star Wars Celebration IV Inquiries Line 206-315-5630 and spoke with Aleta Mullen, who identified herself as the Gencon Customer Service Manager. She stated the following:

1) she is compiling a list of people who have not received their packets and will have their items available at will call. YEAH RIGHT...
2) Gencon has increased staffing for the Will call booth in anticipation of the long lines of people who didn't get what they paid for in a timely fashion.
3) She giggled and said that she is still "hopeful" that I will get my badge in the mail before next week. Hmmm yeahhh right
4) Gencon is graciously refunding the shipping charge to all of the people who have to wait in line. BLANK STARE
5) Gencon has no intentions of posting a schedule on their website. I then asked her, well why would you send a small schedule of events in the badge packets. Her response was "Oh wow, I forgot all about that". She then stated that she would get with her IT guys and see if they will post the same schedule that was sent out with the badges on the Gencon website.

This is basically ridiculous. I feel like I'm going to be in line for a minimum of 2 hours on wed trying to get a badge to get in...in other words missing the Movie Marathon that I signed up for.

 

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