Author Topic: Badges are arriving in the mail....
Darth_Tofu 
Registered: Mar '02
6538_Imperial Seal
Date Posted: 5/15/07 10:33am Subject: RE: Badges are arriving in the mail....
I think we need to remember that although this is completely inconvenient for us, and it seriously sucks and is horrible customer service,

its not 100% gen con's fault.

when the changeover with the insider happened through Lucas online, they messed up the fan club member registers. it's because of Lucas Online's disorganization and Gen Con is having to take all the heat.

So don't get too mad at Aleta and the Gen Con staff, they're trying to organize the mess that was handed to them by Lucas Online.

I mean, I'm not saying that Gen Con is organized, they certainly have illustrated otherwise, however the problems with fan club stuff and mail outs is not entirely their fault.

 

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Gackt 
Registered: Nov '04
8054_Anakin and Padme
Date Posted: 5/15/07 10:36am Subject: RE: Badges are arriving in the mail....
How much time do you think we will have to wait to obtain the badge on May 23 at 7:00Am?

 

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Darth_Tofu 
Registered: Mar '02
6538_Imperial Seal
Date Posted: 5/15/07 10:39am Subject: RE: Badges are arriving in the mail....
Gackt posted:
How much time do you think we will have to wait to obtain the badge on May 23 at 7:00Am?


oh they assured me I'd be in and out of will call before the movie marathon starts.

*cough*bs*cough

I really feel bad for the number of unhappy fans that are going to be there.

I'm trying really hard to realize that this is something that I have no control over and I'm trying to continually remind myself that I'm going to c4 to be with my friends at a star wars con, not to get upset over little stuff like waiting in line.

it's not working very well :P

 

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Dark Lady Mara 
Title: Manager Emeritus
Registered: Jun '99
46306_Holiday Special: Ackmena
Date Posted: 5/15/07 11:13am Subject: RE: Badges are arriving in the mail....
Miana Kenobi posted:
If you still haven't received your badge, post an angry face.

angry

angry

 

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Sirene 
Registered: Oct '05
13885_Asajj Ventress Concept
Date Posted: 5/15/07 11:23am Subject: RE: Badges are arriving in the mail....
GenCon posted:
Hi <Me!>, this was one 4-day Adult pass and the Carrie Fisher event, right? I have set a packet aside for you for pick-up at the Will Call booth. Hopefully they will still arrive for you via the mail, but if not at least you know that they will be waiting for you On-site.


Well, at least they responded. I feel much better now, but there is still hope ( rolling_eyes ) that I will get my package in the mail. I notice they didn't say anything about my fan club lanyard. I hope I'll be receiving that too.


 

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niennumb1 
Registered: Oct '01
23997_Anakin
Date Posted: 5/15/07 12:26pm Subject: RE: Badges are arriving in the mail....
I'm so sorry for all you that haven't received your badges yet. I know how gut wrenching it is when everything pends on just one thing and it won't be off your mind 'til you have it settled. sad

I'm still VERY surprised the itinerary is not ready!!!! 8 days left and no schedule? What is with that?

 

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Wilderness_Comedian 
Registered: Feb '05
Date Posted: 5/15/07 12:36pm Subject: RE: Badges are arriving in the mail....
After the C III fiasco are we really surprised this is happening?

 

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Psxjedi76 
Title: FF CR Boise, ID
Webmaster

Registered: Apr '02
46079_Darth Plagueis
Date Posted: 5/15/07 1:02pm Subject: RE: Badges are arriving in the mail....
i'm not surprised at all still no badge as of the 15th angry

 

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Dark Lady Mara 
Title: Manager Emeritus
Registered: Jun '99
46306_Holiday Special: Ackmena
Date Posted: 5/15/07 1:12pm Subject: RE: Badges are arriving in the mail....
Sirene posted:
GenCon posted:
Hi <Me!>, this was one 4-day Adult pass and the Carrie Fisher event, right? I have set a packet aside for you for pick-up at the Will Call booth. Hopefully they will still arrive for you via the mail, but if not at least you know that they will be waiting for you On-site.


Well, at least they responded. I feel much better now, but there is still hope ( rolling_eyes ) that I will get my package in the mail. I notice they didn't say anything about my fan club lanyard. I hope I'll be receiving that too.

Update from me, I just got a call from Gencon and they said pretty much the same thing to me. They neglected to send my packet and said I should pick it up at Will Call. Oh well. I'm not thrilled about having to stand in a long line to get something I already prepaid for, but at least they are refunding me the $3 shipping cost. tongue

 

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AboutaSith 
Title: IEFF Webi-Master
Registered: May '05
45264_Vader Guitar Hero
Date Posted: 5/15/07 1:26pm Subject: RE: Badges are arriving in the mail....
niennumb1 posted:
I'm still VERY surprised the itinerary is not ready!!!! 8 days left and no schedule? What is with that?


cough - unofficial partial schedule - cough

 

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Danpa_Wamem 
Registered: May '05
23520_Lightsaber
Date Posted: 5/15/07 1:32pm Subject: RE: Badges are arriving in the mail....
AboutaSith posted:
niennumb1 posted:
I'm still VERY surprised the itinerary is not ready!!!! 8 days left and no schedule? What is with that?


cough - unofficial partial schedule - cough


Interesting ...

 

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Dingo 
Registered: Apr '01
46240_TFN Turns "10"
Date Posted: 5/15/07 2:13pm Subject: RE: Badges are arriving in the mail....
Darth_Tofu posted:
I think we need to remember that although this is completely inconvenient for us, and it seriously sucks and is horrible customer service,

its not 100% gen con's fault.

when the changeover with the insider happened through Lucas online, they messed up the fan club member registers. it's because of Lucas Online's disorganization and Gen Con is having to take all the heat.

So don't get too mad at Aleta and the Gen Con staff, they're trying to organize the mess that was handed to them by Lucas Online.

I mean, I'm not saying that Gen Con is organized, they certainly have illustrated otherwise, however the problems with fan club stuff and mail outs is not entirely their fault.


That's a fair enough point to consider with the Fan Club issues, but missing say one of x number of day passes, or Store and FC stuff but no passes is purely a Gen Con issue and has nothing to do with the incomplete Hyperspace lists.

 

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Dark Lady Mara 
Title: Manager Emeritus
Registered: Jun '99
46306_Holiday Special: Ackmena
Date Posted: 5/15/07 2:23pm Subject: RE: Badges are arriving in the mail....
Yeah, true. The other thing is it sounds like they're missing a lot more badges and tickets than they are Fan Club lanyards. In my case, I paid months ago and they apparently forgot to send my packet out until now. Would it really have been that difficult to mail everything April 15th like they said they were going to?

 

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"Mara hath spoken," said Kyp. (that's a funny way to end my posts, rite? LUL)
I LOVE HAT! JCC hat > life itself!
http://takeaction.amnestyusa.org
http://www.thehungersite.com
SPOILER-FREE TILLLL EPISODE IV ~ "there aren't that many Ls in til." - farraday
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MissPadme 
Registered: Jul '98
46080_Natalie and Stormtrooper
Date Posted: 5/15/07 6:04pm Subject: RE: Badges are arriving in the mail....
I looked on the envelope that came with my pass, lanyard, etc. and it was postmarked May 10. This means they were mailing these out fairly late. *Shakes head.*

--MissPadme

 

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bonzofett 
Registered: Mar '05
19093_Boba Fett and Lando
Date Posted: 5/15/07 6:14pm Subject: RE: Badges are arriving in the mail....
Wilderness_Comedian posted:
After the C III fiasco are we really surprised this is happening?


I knew having Gen Con as the promoter for C4 would be another organizational disaster, and Gen Con has yet to prove me wrong.

 

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