Author Topic: Info from GenCon
E_III_fanatic 
Registered: Apr '07
40003_Clone Commander Appo
Date Posted: 5/1/07 5:44pm Subject: RE: Info from GenCon
Thanks for the info I needed it!!!!!!!!!

 

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cathiecat  3927 posts
Registered: Mar '05
8216_Skywalker Females
Date Posted: 5/1/07 5:54pm Subject: RE: Info from GenCon
That would be great to know about.. such as pricing for it especially.

 

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ValedaKor  5131 posts
Title: C-IV RSA
Registered: Oct '00
13774_Queen Amidala<br>South Park
Date Posted: 5/3/07 6:57pm Subject: RE: Info from GenCon
OK, here's info from GenCon about baggage check:

"As I understand it - the LACC will be running 2 (two) bag checks. I'm not sure where they are at - only that there are plans for 2 bag check locations. It's not finalized yet, but the pricing is looking like it will be $5 for a small bag per day and $10 for a large item - like a trunk or something of that size."

 

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cathiecat  3927 posts
Registered: Mar '05
8216_Skywalker Females
Date Posted: 5/4/07 1:04am Subject: RE: Info from GenCon
Isn't it appropriate to tip every time they get the bag in/out for you? How much should the tip be each time if you do get it in/out?

 

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" I don't know where you get your delusions laser brains"
"Why you low-down, stuck-up, half-witted, scruffy-looking nerf-herder"
"you came in that thing. Your braver than I thought."
http://www.tucsonfanforce.com
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ValedaKor  5131 posts
Title: C-IV RSA
Registered: Oct '00
13774_Queen Amidala<br>South Park
Date Posted: 5/4/07 6:41am Subject: RE: Info from GenCon
Well, this isn't bell staff. The bag check service is part of the Business Center, so this is a normal convention service. It's not like they're moving your luggage around happy .

 

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ValedaKor  5131 posts
Title: C-IV RSA
Registered: Oct '00
13774_Queen Amidala<br>South Park
Date Posted: 5/19/07 8:32am Subject: RE: Info from GenCon - Date Edited: 5/19/07 9:02am (1 edits total) Edited By: ValedaKor
Got this in my mail this morning (now don't shoot the piano player -- I'm just passing this along happy ):

Greetings Star Wars Celebration IV Attendees!

We as a company will be off to Celebration IV in LA beginning on Friday, May 18, 2007 to setup the show. Here is some additional information that will assist you with where to go and what to do upon arriving at the show.

Many of you have contacted us regarding issues with ship-to-me packets not arriving or arriving, but missing materials. We had some challenges verifying Fan Club membership status and then we had a fulfillment house issue. We have set up a simple system onsite to take care of any of the above issues in a timely and efficient manner. We realize that this is somewhat inconvenient and we appreciate your patience. Our number one goal is to get everyone that had an issue processed and into the show as quickly and as painlessly as possible.

If you received your ship-to-me packet and it was missing materials, please stop by the Customer Service booth onsite and a representative will be happy to assist you. There will be an entrance/queue outside the South Gate for Customer Service.

If you were contacted by a Customer Service representative prior to arriving at the convention, please follow the instructions you received from that representative.

Customer Service Hours

Tuesday, May 22nd 4pm–8pm

Wednesday, May 23rd 7am-8pm

Thursday, May 24th 7am-8pm

Friday, May 25th 7am-8pm

Saturday, May 26th 8am-8pm

Sunday, May 27th 8am-8pm

Monday, May 28th 8am-12pm

Celebration IV packets that were either not received or had problems with the packet:

Login to your account where you purchased items at VK edit: to fix the link they provided. Here's another one: C-IV Registration.

Click on View Your Star Wars Celebration IV Purchases (at the bottom of the page).

If the Date registered is AFTER 3/30/07 12:00 PM your packet will be waiting for you at Will Call. (Shipping deadline was 3/30/07 @ Noon PST)

If the Date Registered is BEFORE 3/30/07 12:00 PM and you requested your packet to be shipped to you, proceed to Customer Service onsite with Confirmation and/or ID and they will be able to assist you there.

If you haven’t received your Fan Club benefits, please go to the Fan Club booth onsite and they will assist you. There will be an entrance/queue outside the South Gate for the Fan Club Information Booth.

Please note that anything registered after 3/30/07 12:00 PM will be at Will Call. If you ordered your badge prior to the deadline and requested it be shipped and tickets after the deadline, your badge will be sent but tickets will be available at Will Call.

Will Call & Fan Club Information Hours

Tuesday, May 22nd 4pm–8pm

Wednesday, May 23rd 7am-8pm

Thursday, May 24th 7am-8pm

Friday, May 25th 7am-8pm

Saturday, May 26th 8am-8pm

Sunday, May 27th 8am-8pm

Monday, May 28th 8am-12pm


Registration Hours

Tuesday, May 22nd Closed

Wednesday, May 23rd 12 Noon – 8pm

Thursday, May 24th 7am – 8pm

Friday, May 25th 7am – 8pm

Saturday, May 26th 8am – 8pm

Sunday, May 27th 8am – 8pm

Monday, May 28th 8am – 12 noon

Since we are all out of the office at this point – any questions for us will need to wait until you see us at the show. We are very excited about everything that’s happening at Celebration and can’t wait to see you there!

May the Force be with you!

- The Gen Con Team

 

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bonzofett  94 posts
Registered: Mar '05
19093_Boba Fett and Lando
Date Posted: 5/19/07 3:20pm Subject: RE: Info from GenCon
Yeah, this is great. Since I registered before March 30, I have to go the Customer Service line to get my Store tickets. Then I have to go stand in the Will Call line to get my Conversation with Carrie Fisher tickets. Wow, that's great service.

The people at Gen Con are really brilliant.

 

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ANAKINSKYWALKER26 
Registered: May '07
Date Posted: 5/19/07 4:17pm Subject: RE: Info from GenCon
This is going to be great guys.

 

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ValedaKor  5131 posts
Title: C-IV RSA
Registered: Oct '00
13774_Queen Amidala<br>South Park
Date Posted: 5/19/07 5:15pm Subject: RE: Info from GenCon
Here is the latest info from Adrian, when I asked here about not being able to bring in backpacks:

"I think they've revised that - they were going to have a bag check as people entered the door, but that started to complicate things so I think the final decision was that they would just hire additional security and then check bags and receipts as people leave the store - you know - like Costco?

There will also be a bag check on the 500 level and you'll get 5 hours free if you show your receipt from the store for that time. So you could check your backpack - go shop - come out, ship anything you want straight home at the USPS counter and then go pick up your backpack."

 

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L.A. FF board: http://tinyurl.com/gdqgk
C-IV board: http://tinyurl.com/h7qub
My latest fanfic: http://tinyurl.com/lx5ej
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Doctor_Evil  75 posts
Registered: Jun '02
22847_Green Stormtrooper
Date Posted: 5/19/07 9:17pm Subject: RE: Info from GenCon
bonzofett posted:
Yeah, this is great. Since I registered before March 30, I have to go the Customer Service line to get my Store tickets. Then I have to go stand in the Will Call line to get my Conversation with Carrie Fisher tickets. Wow, that's great service.

The people at Gen Con are really brilliant.


Yeah, I've never quite understood why Gen-Con handles the selling of the passes in the first place. The LOGICAL way to do it would be to sell them through Star Wars Shop. Have a part in Checkout where you enter your Fan Club ID # from the magazine label and viola! That part would be done. SWS forwards the list to Gen Con at the apropriate time and Gen-Con does not have to fool with matching stuff up or verifying fan club memberships.

I think Gen-Con does a decent job considering how bass-ackwards the whole process is set up. I do blame LFL, The fan club and Gen-Con for not having a more streamlined system setup by now for handling this whole process. Maybe this split up of the Fan Club and the Mag will help accomplish that. There is really no excuse.

-Doc

 

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