Author Topic: Moderation of Socialization
LadyPadme 
Title: Manager Emeritus
Registered: Sep '02
44384_Princess Leia
Date Posted: 6/20/05 5:41pm Subject: Moderation of Socialization - Date Edited: 7/2/05 7:36pm (3 edits total) Edited By: LadyPadme
1) Role of socialization within resource – What kind of resource forum does the Fan Fiction community want? Although socialization within character threads was mentioned specifically, this should really be a subset of the overall question of how much socialization do we want in our resource forum?
2) New socialization forum – As per Raven’s suggestion, another possibility could be the creation of a socialization forum separate from resource. In this scenario, however, there would be no socialization permitted within resource, but of course plenty of chatter within the socialization forum. What do people feel about this suggestion?


Before we get too far into this, however, some members of the Focus Group I have asked to be able to present their thoughts on socialization to give this focus group an extra dimension of their viewpoints and what was discussed before hand. Below are their comments prepared into one-post statements:

MariahJade2:

I’ve been here for four years, so I’ve watched the forum evolve from where you had discussion and socialization separate, to something that is very different. Over the years we’ve changed from a resource forum for writing discussion with three social threads, to a forum where socializing is likely to happen just about anywhere at some point. While this wasn’t always the case, socialization threads are probably FFR’s most popular feature. I’m sure there are users that probably only come to the Resource forum because of the socialization threads. This can be a very good thing as it allows writers to get to know one another, find inspiration or help with stories, and have fun. I’m sure many people have made friends and use the social aspect of the forum to network for more readers and create name recognition. For writers these are all good things. The downside to the socialization creep in the forum is that it seems that the more relaxed the rules get the more expectations seem to increase that anything and everything should be allowed. I think this could end up down the line with the forum looking more like the JCC or the EUC. Would new posters be put off from posting either because the forum appears too cliquish, or because the amount of topic threads have been reduced? I think that’s something to consider. I don’t think that we should tighten up on the threads we already have, but I think I still prefer something that was suggested in the beginning of this discussion and that was to freeze the number of social threads to those already in existence, and add others on after an application and approval from the mods. As for off-topic, I think that for the most part it's okay, but occasionally threads might need a friendly nudge if they get carried away. I’d probably give a lot of leeway as long as it doesn’t go for too long. I’d hate to put numbers on it though. It’s so situational and I’d like to think that people could allow for some judgment to be used and if you disagreed with a mod that it would be handled one on one. There is a lot of talk about socialization being community building and that is true and I don’t want to remove it, but we can’t forget that the forum is also about fan fic writing.


Ophelia:

The fanfic boards have come a long way in terms of socialization. A little over a year ago, the lone fan fiction board was split into four--three new forums focusing on different Star Wars eras, and a Classic board for all stories begun before the split. At the time, there was controversy over whether the Resource board also ought to be split into separate "Resource" and "Socialization" boards. The general consensus was that a separate socialization board was a bad idea, but three socialization-only threads no longer seemed sufficient. As a compromise, socialization rules were "significantly relaxed" throughout the fanfic forums. The rule was fairly vague and left a great deal open to interpretation--the request was merely that the new socialization policy not be abused. (The full text of the '04 rule is in the FanFic Resource FAQ.)

At the time, many people were wary of the new socialization policy, and expressed worries that Resource would be overrun by what the FAQ calls "pointless chat threads." You can read people's comments on the board splits in the April '04 FanFic Boards Discussion thread. Since then, fanfic board users have warmed considerably to the idea of socialization. In the Survey thread that was begun in February, I tallied up 76 responses. (This was in early April--a few responses have been added since then.) Of these, 16 made mention of socialization as an issue of significant concern. Thirteen of these responses mentioned a desire for more socialization on the fanfic boards, while 3 indicated a desire for less. (A link to the "crunched numbers" of the survey is in my bio.) While fanfic board users are still generally opposed to having a board devoted to nothing but socialization, most seem to like the current "semi-social" content of the Resource forum, or else want to see socialization rules relaxed even further.

I haven't tried to measure "socialization creep" within the forums, so I can't tell you how much more socialization there is now than there was a year ago, or if the amount of socialization is increasing at an especially rapid rate. My general sense is that socialization has found a kind of natural level on the boards, and that it has largely channeled itself into a relatively small number of threads rather than spreading out across the boards as a whole. This situation is not without its negatives--the main ones being the risk of cliquishness discouraging new users from posting in certain threads, and having socialization "hijack" board-designated official threads that can then neither be used for their intended purpose, nor duplicated, because of redundancy issues. However, specific complaints along these lines have been few; the concern seems to be largely that socialization will begin causing significant problems in these areas in the future, not that it is already causing problems now.

It's generally preferable to lock the barn door before the horse gets out, but I think in this case we ought to leave well enough alone if no immediate problems are apparent. Communication and mistrust have repeatedly been identified as the main problems in the fanfic community--problems which can only be resolved by talking to one another. When you add this to the fact that enjoyment of socialization is nearly the only thing that our deeply divided board community has a consensus on, and you begin to see why this is not the time to make limiting socialization a priority.

That said, Focus Group I discussed several possible ways to prevent socialization from "taking over" the Resource forum to the extent that it became a de facto separate socialization board. The most low-intervention method was giving thread starters/hosts primary responsibility for keeping their threads from going wildly off the rails. This method was incorporated into the new socialization guidelines developed by Focus Group I and posted in the April 11 Fanfic Update. My hope was that the adoption of this guideline would encourage the "de-regulation" of the board's community-building aspects, and return responsibility for them to the users. Just for the record, FG I also revisited and turned down the idea of creating a separate socialization board, as well as the idea of creating "themed social threads," which would have had a general topic posted in their titles, but would not have been modded for socialization. The general feeling was that any attempt to separate socialization from other Resource activities, whether with separate threads or boards, was undesirable.

Personally, my first priority would be to avoid the kind of gray-area mod edits that drive users up the wall, and, I believe, indirectly create an increasing spiral of mod dependency through excessive moderator involvement in areas traditionally regulated by users. Because of this, I would support the creation of themed social threads as a means of eliminating the gray areas that cause trouble. However, I am aware that this is not what the community wants at this time. Given that, I suggest that threads be left to thread hosts for regulation except in "emergency" cases--such as when there have been several complaints about spam posts in a thread, or when a thread has become really egregiously unmoored from its supposed topic. (Several pages of chat about people's jobs, for instance, and no response from a thread host when s/he is PM'ed about the problem.) If relations between mods and users were better, gray-area modding might not be such a big deal, but at the moment, for both mods' and users' sakes, I'd suggest that the mods stay as much in the black and white zones as possible. For a time, there may (or may not) be more socialization than some are comfortable with, but a more lax attitude toward socialization is cheap insurance against the kind of raging drama threads that derail the entire Resource forum.


Master_Noi:

I am relatively new to the fanfic boards, not even here a year yet, so I have never seen the boards without socialization and think it is a good thing within fanfic. As I have heard from many people, it’s takes a lot of nerve to put writing out on a public forum, and I personally would not have felt comfortable with doing that without the support of many friends I have made on the boards and without the warm welcome I received coming in as a complete outsider.

The first focus group has spent a lot of time discussing the issue of socialization and even came up with a guideline for socialization within fanfic. To be honest, I still find it is a bit confining and did express that in the focus group, but I believe it is fair. I am glad that it allows leeway for some “off-topic” chat and has a broad definition of “on-topic” chat. I believe that loose definitions are essential as we are a creative bunch and it is hard to dictate what will spur that creativity on to something really great to read. I understand not wanting spam, but the last thing I think Resource should be is a place where creativity is stamped out in the name of keeping things to a narrowly defined topic. I also think that as we develop friendships, we want to be able to congratulate people in their lives and also be there when things are rough. While it is a bit unnerving to have that sort of interaction given the negative label of “off-topic chat”, I think it is an element necessary to build a community.

The “ball is now in the moderators’ court” as far as the issue of socialization. The most recent problems with the issue have not been from the rule, but from how that rule is moderated. If anything Star Wars, fanfic, or writing related is considered “on-topic” then there should be no need for intervention if this is being discussed and no TOS violation has occurred. If a post or even a few posts veer “off-topic”, is it really necessary to charge into the thread with a reminder to get back on topic? I have seen that done. If a thread has 50 non-spam posts a day is that a bad thing? Maybe it just means it is an enjoyable place to be. Maybe it means that new people are joining that thread everyday and that community is growing.

I would actually hate to think any moderator is sitting there counting posts to make sure the majority are on topic. That just makes people apprehensive about posting and is negative to community and creativity. I have not participated in a fanfic board here that I have seen go off topic and stay off topic. We are fanfic writers and Star Wars fans. The discussion will return to these topics and we will have picked up some wonderful ideas and had some great fun along the way.

So what do we do? Communicate – that’s important. As an individual, a moderator may prefer narrowly defined topics and less socialization. Is that the right approach to take in modding when the majority of the community has communicated that they enjoy a looser definition and are within the rules? The differing motivations will cause frustration. If a moderator feels the discussion is off-topic, is it always cause to step into a thread? Is it possible the problem is minor and will resolve itself? Are there other ways to handle it? Moderators stepping into a thread to issue even a casual warning like, “Please get back on topic,” can seem harsh if users don’t feel they were that off topic. Yes, users can ask for clarification, but I think moderators have the greater responsibility to be clear and concise up front.

I truly believe that if there had been greater listening and communicating from the moderators, socialization would not be the issue it is now.


KnightDilettante:

I was, and still am, under the impression that we had developed a rule for socialization that everyone was in agreement with. I think that any subsequent issues with socialization are probably in the nature of communication errors but I think that they need to be cleared up and then moved on from. That I believe is supposed to be the purview of Focus Group 2. I will however make some observations.

I believe that a moderator should moderate to the rules, not their personal feelings on a matter. I believe that holds true for all the rules not just one or two. I actually have no objection to a Mod asking people to do something closer to the Mod's personal feelings on an issue (so long as it is within the rules as opposed to violating them, naturally) however, that should be approached in a completely different way than if the rule were actually being exceeded.

So, for example, (and to partially address Herman's belief that other work is not applicable in a character thread), if the Qui-Gon thread were to be discussing his approach to his mentor character in Batman Begins by begining to discuss it as it related to how he might have been expected to approach playing Qui-Gon had that character not been killed in TPM, I believe that that should count as an on-topic conversation, and I believe that most folks would grasp that and agree. And that the users would understand the relevance even if the name Qui-Gon did not get mentioned for four or five posts. Now if a Mod were to personally prefer that only direct discussion of Qui-Gon himself as he appeared in the film should take place in his character thread, then I think at most the Mod could ask the thread host, or one of the participants if the thread host were not there, by PM to please try to tie the conversational topic back to Qui-Gon more directly or frequently or something. But to be honest, unless there is some sort of complaint I really do not understand why there would be an issue at all. Why not just let it go? A great AU fic may come from it. Or more than one for that matter.

I think any time a Moderator intervenes in a thread for anything other than a TOS violation that it should be phrased as a request and with an explanation of exactly what the issue is and what the preferred direction would be. I think a lot of the problems are from people having no idea what the issue was that caused the Mod to intervene.

Indeed even in the case of a TOS violation I think an explanation is in order. Though it needn't be lengthy or anything. Just a simple "swearing is a violation of the TOS" or whatever. Though for things that might be eye-of-the-beholder a slightly different tone might be better PR, "this looks like baiting to me, please try to consider how others will view your post before clicking the 'post reply' button" or something.

When the problem is a violation of one of the many unwritten rules that I am sure exist (like thou shalt not dis GL too much) then that rule and the fact that the user could not have known about it from reading the published rules, needs to be acknowledged in the request by a Mod that it stop.

And when the issue is not really what the Mod says it is then I think you have to expect confusion. So if the problem is that people are talking about the new cartoons and you are worried that they will spoil things for the die-hard spoiler free, but there has been no rule or even request saying, "don't even talk vaguely about the new cartoons anywhere but in the designated place", then don't say "that's not appropriate here" say "we try in FanFic to be super careful about spoilers so if you could please make sure you don't say anything that might be even the tiniest of spoilers in the threads here, but you can go there and not have to worry about spoiling anyone" then people know what you are trying to avoid and can help you to achieve the actual goal.

Likewise if the problem is people have PMed a mod because they are afraid to enter a conversation, well, a poster is supposed to be at least 13 so they should be able to handle being introduced via PM to either a thread host, or a common poster on the thread who can help them feel comfortable by introducing them or whatever. Particularly in a thread that appears to welcome newcomers.

If the problem is people have PMed that they are uncomfortable with a particular topic or attitude then again, the solution is to not post something saying "get back on topic" but rather to PM the thread host or an active participant and explain the issue and allow them to either explain the viewpoint or change the course of the conversation. Though if someone is saying they are not happy with the Anakin thread because people are still talking about how much they like him after EP3, I would say the problem is not with the particpants on the Anakin thread...

Perhaps all of the above boils down to "We have a fine rule now, Just enforce the rules as they are written, and if there is any possibility of a grey area, approach things politely, citing any unwritten (or written) rule or 'general usage', and explain clearly and honestly what you want to have happen and why."

KD

 

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DarthBreezy 
Title: Retired Mos Everett Cantina Founder & JMPR
Registered: Jun '02
13873_Anakin & Padmé
Date Posted: 6/20/05 7:23pm Subject: RE: Moderation of Socialization - Date Edited: 6/20/05 7:37pm (1 edits total) Edited By: DarthBreezy

I think any time a Moderator intervenes in a thread for anything other than a TOS violation that it should be phrased as a request and with an explanation of exactly what the issue is and what the preferred direction would be. I think a lot of the problems are from people having no idea what the issue was that caused the Mod to intervene.

Indeed even in the case of a TOS violation I think an explanation is in order. Though it needn't be lengthy or anything. Just a simple "swearing is a violation of the TOS" or whatever. Though for things that might be eye-of-the-beholder a slightly different tone might be better PR, "this looks like baiting to me, please try to consider how others will view your post before clicking the 'post reply' button" or something.


Perhaps all of the above boils down to "We have a fine rule now, Just enforce the rules as they are written, and if there is any possibility of a grey area, approach things politely, citing any unwritten (or written) rule or 'general usage', and explain clearly and honestly what you want to have happen and why."

KD







Yeah, What KD said.... wink

 

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DarthBreezy 
Title: Retired Mos Everett Cantina Founder & JMPR
Registered: Jun '02
13873_Anakin & Padmé
Date Posted: 6/21/05 6:26am Subject: RE: Moderation of Socialization
I'll pop this here, as it demonstrates in part what's being perceived as wrong with the style of socialization modding in our forum; (I'll post other parts in the other threads as they pertain to them.) This is from a PM I received from a user named Doug, and I have permission to use exerts.... Emphasis is mine.


As far as socialization, I can understand stepping in when a thread has gone a couple pages of just "how's it going?" or "Hey how about that new Batman movie?" those subjects are certainly for other boards, but if someone has a sidetracked conversation about something the thread is about, then the mods should let it go.

Again, as was stated earlier, I believe that the thread author should ultimately decide on what constitutes 'what the thread's about...'

 

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Jesina_Dreis 
Registered: Nov '04
40103_Mirax Terrik
Date Posted: 6/21/05 9:52am Subject: RE: Moderation of Socialization
At the board I run, we have a strict policy on socialization - if a thread goes completely off-topic for ten posts straight (ie, a thread about Obi-Wan in RotS dissolves into random chatter with no mention of Obi-Wan or RotS), we post a warning to get back on topic. But that's because (1) we're a small board and (2) we have a whole forum for socialization of absolutely anything that is frequented by all our members. I don't think that a ten post limit is appropriate, but I do think there should be some guideline for mods stepping in when things are completely off topic - like, a page of chat about the Michael Jackson trial in the Padme thread warrants a mod's intervention. I think that, for the most part, thread owners should be allowed to police their own threads, but only to an extent. If the thred never remains on topic, a mod should step in.

I do agree with Breezy that the thread owner should decide what the thread's about, but there are points where it's obvious to anyone that a thread is off-topic.

And I definitely think an explanation is necessary when a mod steps into a thread to mod it - be it for socialization or a TOS violation.

Jes

 

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TKeira_Lea 
Registered: Oct '02
46068_Rianna Saren
Date Posted: 6/21/05 11:36am Subject: RE: Moderation of Socialization
LadyPadme
1) Role of socialization within resource – What kind of resource forum does the Fan Fiction community want? Although socialization within character threads was mentioned specifically, this should really be a subset of the overall question of how much socialization do we want in our resource forum?

First off, I wanted to let others speak to the issue. Here are what a few members have noted…

JediJainaSoloFel posted:
I think that the amount of socialization that goes on in a thread really should be up to the person who started the thread. As long as the issues pertaining to the discussion of fan fiction are still easy to find. Perhaps if a person is going to allow a lot of socialization in their threads they could post links in the first post that would direct users who are only there to find out about characterization. This may create more work for the person who originally posted the thread but I think that it could help solve a lot of the problems.


Shinar posted:
I really, REALLY like the new boards sugesstion. That would solve to socialization issue right there. If it's not related to the story then go post it on the socialzation board, it's as simple as that. And that would have another bonus, slowing down the boards a bit. I noticed some newbies complaining (especially at the Saga noms thread) and have noticed the boards are picking up speed even if they are NOWHERE near as bad as they were before the split! Very Happy

The new boards would probably adress:

Mod presence/Sociability
Modding of socialization
User/mod communication and interaction
Role of Resource thread in terms of socialization.

That's a good sized chunk of issues right there. And they'd open up new doors for communication which would probably deal with most of the rest in time.


Lt_Jaina_Solo posted:
If it isn't breaking TOS, leave it. Have specific socialization threads set aside for a variety of interests (mostly related to fanfiction- like the age groups, and character- and pairing-based ones we've got), since not everyone from a certain demographic is the exact same and likes the same things (for example, I like soccer, science fiction, fantasy, music, Ewan/Obi-Wan, Hayden/Anakin, Jaina Solo/Jagged Fel. I can discuss the first three or four in the Teenage thread, along with some of the last three, but focus the last three in their specific threads.) Again, if it's not breaking TOS, leave it. In my mind, socialization is not a bad thing. That's what brings us together as a community. We can look to our counterparts for assistance in matters troubling us. How many of us can't say we didn't discuss this issue with other people on the boards?


Now mind you, I've put up a variety of opinions. And some don't necessarily reflect my own. All of these users I know from my own story threads. In fact, when my story thread became too much of a social thread we created an offsite Yahoo group called the Cantina to limit the excessive chatter. So I don't feel that socialization should be rampant, but neither do I feel that it should be stifled.


2) New socialization forum – As per Raven’s suggestion, another possibility could be the creation of a socialization forum separate from resource. In this scenario, however, there would be no socialization permitted within resource, but of course plenty of chatter within the socialization forum. What do people feel about this suggestion?

While I disagree with Shinar specifically on the formation of a separate boards, I think I understand why she wants them. I'm hoping to get more input from her on what it is exactly she thinks will be gained from the separation versus simply asking some moderators to reconsider their approach to modding socialization, including a careful look at the definition of "off-topic."

I still feel that thread owners should be allowed to dictate the amount of socialization versus serious discussion weighed in a thread. If they have troubles then the owner should contact a mod. I would like to note that these boards are most peoples' release from DRL so a little levity is to be expected from time to time.


I would like to thank the members of FG1 who offered their thoughts going forward. I think you have all spoken well to the subject and we should heed your advice. Thank you grin

MariahJade2:

I’m sure there are users that probably only come to the Resource forum because of the socialization threads. This can be a very good thing as it allows writers to get to know one another, find inspiration or help with stories, and have fun. I’m sure many people have made friends and use the social aspect of the forum to network for more readers and create name recognition. For writers these are all good things.

I totally agree with this assessment.

The downside to the socialization creep in the forum is that it seems that the more relaxed the rules get the more expectations seem to increase that anything and everything should be allowed. I think this could end up down the line with the forum looking more like the JCC or the EUC.

I also think that the idea of socialization creep is a definite problem. You're absolutely right that we can go too far.

I don’t think that we should tighten up on the threads we already have, but I think I still prefer something that was suggested in the beginning of this discussion and that was to freeze the number of social threads to those already in existence, and add others on after an application and approval from the mods.

Great thoughts. Going forward I think we need to decide what is a "social thread" versus a "resource" thread. Until we agree upon that we won't be able to agree on the rest.

As for off-topic, I think that for the most part it's okay, but occasionally threads might need a friendly nudge if they get carried away. I’d probably give a lot of leeway as long as it doesn’t go for too long. I’d hate to put numbers on it though. It’s so situational and I’d like to think that people could allow for some judgment to be used and if you disagreed with a mod that it would be handled one on one.

Absolutely. It's really about judgment calls. The trick is you can have ten users post in response to one statement – and all the responses be off-topic. In my estimation the thread isn't off-topic though. Now if users M and P persist on their off-topic banter for numerous posts then perhaps those users should be approached.

Honestly it's typically not the threads that have been the problem but individual users. To address all the users of a thread in a mod voice, leaves the opportunity for insult where none was intended on either side.

Ophelia: The fanfic boards have come a long way in terms of socialization. A little over a year ago, the lone fan fiction board was split into four--three new forums focusing on different Star Wars eras, and a Classic board for all stories begun before the split. At the time, there was controversy over whether the Resource board also ought to be split into separate "Resource" and "Socialization" boards. The general consensus was that a separate socialization board was a bad idea, but three socialization-only threads no longer seemed sufficient. As a compromise, socialization rules were "significantly relaxed" throughout the fanfic forums. The rule was fairly vague and left a great deal open to interpretation--the request was merely that the new socialization policy not be abused. (The full text of the '04 rule is in the FanFic Resource FAQ.)

And this is a great point. We had agreed on a rule after boardwide discussion. Despite that socialization was being modded differently than stated even in our rules. Now perhaps that was because some mods interpreted the rules differently, but because there has been a tight-lipped response to the issue no one really knows. From my perspective it seems everyone but a few individuals feel the rule reads in favor of socialization being relaxed.

At the time, many people were wary of the new socialization policy, and expressed worries that Resource would be overrun by what the FAQ calls "pointless chat threads."

I think this is a valid concern.

My general sense is that socialization has found a kind of natural level on the boards, and that it has largely channeled itself into a relatively small number of threads rather than spreading out across the boards as a whole.

I would agree with that assessment.

The most low-intervention method was giving thread starters/hosts primary responsibility for keeping their threads from going wildly off the rails. This method was incorporated into the new socialization guidelines developed by Focus Group I and posted in the April 11 Fanfic Update. My hope was that the adoption of this guideline would encourage the "de-regulation" of the board's community-building aspects, and return responsibility for them to the users.

Amen to that idea. As an example, I would like to note that the Obi thread seemed to manage just fine after moderating of socialization appeared to stop. The thread managed to stay on topic for the most part. Considering the general excitement over the movie, there seemed to be a balanced spread of "Obi is hawt!1!!" posts with real discussion. And there was a lot of real discussion. The thread owner, too, has been able to redirect users when it appears discussion is waning and general banter is growing.

For the record, while I understand your fear of the cliquish mentality, it seems that the threads like the Obi thread, Teenage thread and Vader threas are the farthest from that. People seem to be jumping into all of them and enjoying the banter.

Just for the record, FG I also revisited and turned down the idea of creating a separate socialization board, as well as the idea of creating "themed social threads," which would have had a general topic posted in their titles, but would not have been modded for socialization. The general feeling was that any attempt to separate socialization from other Resource activities, whether with separate threads or boards, was undesirable.

I think that is exactly where I stand on the issues. Thanks for that feedback.

Master_Noi: The first focus group has spent a lot of time discussing the issue of socialization and even came up with a guideline for socialization within fanfic. To be honest, I still find it is a bit confining and did express that in the focus group, but I believe it is fair. I am glad that it allows leeway for some “off-topic” chat and has a broad definition of “on-topic” chat. I believe that loose definitions are essential as we are a creative bunch and it is hard to dictate what will spur that creativity on to something really great to read.

Case in point – a typo by the name of "shoikler" courtesy of our wonderful mod Leona grin Man that was a vicious plot bunny.

I understand not wanting spam, but the last thing I think Resource should be is a place where creativity is stamped out in the name of keeping things to a narrowly defined topic. I also think that as we develop friendships, we want to be able to congratulate people in their lives and also be there when things are rough. While it is a bit unnerving to have that sort of interaction given the negative label of “off-topic chat”, I think it is an element necessary to build a community.

What she said!

The “ball is now in the moderators’ court” as far as the issue of socialization. The most recent problems with the issue have not been from the rule, but from how that rule is moderated. If anything Star Wars, fanfic, or writing related is considered “on-topic” then there should be no need for intervention if this is being discussed and no TOS violation has occurred. If a post or even a few posts veer “off-topic”, is it really necessary to charge into the thread with a reminder to get back on topic? I have seen that done. If a thread has 50 non-spam posts a day is that a bad thing? Maybe it just means it is an enjoyable place to be. Maybe it means that new people are joining that thread everyday and that community is growing.

Again I think well said. The problem is that I think mods have lost sight of their mandate, which is to keep the boards a happy place, free from TOS violations. Mod the problem users and let the rest go on their merry way.

I would actually hate to think any moderator is sitting there counting posts to make sure the majority are on topic. That just makes people apprehensive about posting and is negative to community and creativity.

The thought is disturbing.

Are there other ways to handle it? Moderators stepping into a thread to issue even a casual warning like, “Please get back on topic,” can seem harsh if users don’t feel they were that off topic. Yes, users can ask for clarification, but I think moderators have the greater responsibility to be clear and concise up front.

Yes. On matters of policy they do have the responsibility to be clear and concise up front or to answer questions that indicate they haven't been so.

I truly believe that if there had been greater listening and communicating from the moderators, socialization would not be the issue it is now.

I couldn't agree with you more.

KnightDilettante: I was, and still am, under the impression that we had developed a rule for socialization that everyone was in agreement with. I think that any subsequent issues with socialization are probably in the nature of communication errors but I think that they need to be cleared up and then moved on from.

Do you mean FG1 made a rule or the rule prior to that? If you could clarify by PM I'd appreciate it.

Honestly I think this whole issue is about how socialization has been modded, not the rule.

I believe that a moderator should moderate to the rules, not their personal feelings on a matter. I believe that holds true for all the rules not just one or two. I actually have no objection to a Mod asking people to do something closer to the Mod's personal feelings on an issue (so long as it is within the rules as opposed to violating them, naturally) however, that should be approached in a completely different way than if the rule were actually being exceeded.

Note – this point needs to be discussed in the role of the mod thread. But I have to say KD is right on.

I think any time a Moderator intervenes in a thread for anything other than a TOS violation that it should be phrased as a request and with an explanation of exactly what the issue is and what the preferred direction would be. I think a lot of the problems are from people having no idea what the issue was that caused the Mod to intervene.

Yes. Exactly.

Perhaps all of the above boils down to "We have a fine rule now, Just enforce the rules as they are written, and if there is any possibility of a grey area, approach things politely, citing any unwritten (or written) rule or 'general usage', and explain clearly and honestly what you want to have happen and why."

How I feel in a nutshell. wink

Breezy: Yeah, What KD said....

That makes two of us wink

Jes: I think that, for the most part, thread owners should be allowed to police their own threads, but only to an extent. If the thred never remains on topic, a mod should step in.

I think we're about on the same page. There may be a line, be it a page of posts – a little less or a little more – but it's definitely a judgment call on the part of the mods at that point. I think we're just asking them to exercise that judgment. Right?

And I definitely think an explanation is necessary when a mod steps into a thread to mod it - be it for socialization or a TOS violation.

Exactly. Communication is key.




~TKeira

 

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obi_ew 
Registered: Apr '02
40311_Quinlan Vos
Date Posted: 6/21/05 3:24pm Subject: RE: Moderation of Socialization - Date Edited: 6/21/05 3:35pm (2 edits total) Edited By: obi_ew
1) Role of socialization within resource – What kind of resource forum does the Fan Fiction community want? Although socialization within character threads was mentioned specifically, this should really be a subset of the overall question of how much socialization do we want in our resource forum?

I guess my first question would have to be, why is this suddenly an issue? I can understand how it may have started. One mod started to come down hard on the Teenage thread, who in turn said "Hey! What about those Obiloving freaks!" grin My confusion I guess begins with, what exactly is the purpose of the Teenagers thread? I was under the impression that it was one of only one or two complete social threads on Resource. If that's true, as long as they weren't breaking any TOS, why did what they were doing become an issue that spilled over into the character threads?


Secondly, I'd have to ask the mod who is mainly in charge of Resource, why he suddenly seems to have developed an aversion to socialization? I know he has mentioned how he doesn't want Resource to become nothing but a ton of chatting threads. That hasn't happened in the two years the Obi-Wan Workshop has been alive and functioning the same as it is today. Or the Teenagers thread, the Fortress, new and improved version, the Gentlemens thread etc. Why would it suddenly be such a serious concern now? Serious enough that the thread has been threatened with a lock down when it wasn't breaking any rules? Since he didn't even bother to sign in the week before he had computer issues, I suppose I may never get answers to those questions.

Which leaves me asking, what then? raised_brow


2) New socialization forum – As per Raven’s suggestion, another possibility could be the creation of a socialization forum separate from resource. In this scenario, however, there would be no socialization permitted within resource, but of course plenty of chatter within the socialization forum. What do people feel about this suggestion?

Hate it. I see no reason for it. As of yet, no one has stepped forward to give any valid or even semi-plausible reason why things need to change from where they have been for at least the last two years. I see no evidence that flame wars have broken out on the Resource boards. I don't see the Obi-Wan and Jinn threads running amok trying to bash one another. I don't see the Anakin thread plotting to overtake them both. I'm well and truly stumped.

 

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TKeira_Lea 
Registered: Oct '02
46068_Rianna Saren
Date Posted: 6/21/05 3:30pm Subject: RE: Moderation of Socialization
obi_ew posted:
I'm well and truly stumped.


Don't you mean well and truly forked? tongue


I agree with you totally on not wanting to see another board. And honestly, only when we get mods in here who changed the way socialization was being addressed can we settle this issue. And I am not going to just say it's a Herman issue because it's not. I saw a shift in the way all the mods addressed threads for a time. Much like the interspecies debate, this should have been a non-issue from the start.

 

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Jesina_Dreis 
Registered: Nov '04
40103_Mirax Terrik
Date Posted: 6/21/05 3:31pm Subject: RE: Moderation of Socialization
I wanted to add something that I forgot to mention earlier. While it seems most people are opposed to taking the socialization out of the resource threads, how about having a social thread in Resource? Something without guided topics, where anyone could chat about anything. A lot of people seem to dislike the cliques that form, and want to see groups merge together. Perhaps a social thread where everyone was welcome, regardless of the 'ships or characters or era they write, might at least help bridge that.

Of course, this would be in addition to the allowed socialization in the regular threads.

I just think that just about every board has one primary social thread, and I don't see why fanfiction should be any different.

Jes

 

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obi_ew 
Registered: Apr '02
40311_Quinlan Vos
Date Posted: 6/21/05 3:39pm Subject: RE: Moderation of Socialization
Jesina posted:
Something without guided topics, where anyone could chat about anything. A lot of people seem to dislike the cliques that form, and want to see groups merge together.


I've seen this term batted around a lot already. Cliques. What exactly are we talking about that people are having issues with?

 

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TKeira_Lea 
Registered: Oct '02
46068_Rianna Saren
Date Posted: 6/21/05 5:16pm Subject: RE: Moderation of Socialization
I too have been troubled by the use of the word "clique".

Cliques are groups which are exclusive. I have never noted anyone ever be excluded in a Resource thread. To me the concern seems out of place when discussing socialization. Of course people are going to gravitate toward friends but I'd offer that if people reach out they can make new e-friends quite easily.

Who would have known that people could like Obi-Wan and Jacen at the same time? tongue And you don't need to necessarily to share any likes at all to enjoy a good chat.

 

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obi_ew 
Registered: Apr '02
40311_Quinlan Vos
Date Posted: 6/21/05 5:35pm Subject: RE: Moderation of Socialization
TKL posted:
Who would have known that people could like Obi-Wan and Jacen at the same time?


love

And if anything I'd say the boards are more intermingled than ever before. A year ago I never would have imagined having NJO people posting often on an Obi thread. Or Jinn lovers jumping from Obi to Anakin threads.

 

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red_rose_knight 
Registered: Sep '01
41172_Stormtrooper Bunny
Date Posted: 6/21/05 6:17pm Subject: RE: Moderation of Socialization
Ugh, I didn’t really want to write a nice long post, but well…I’m a fanfic writer, what do you expect? wink

1) Role of socialization within resource – What kind of resource forum does the Fan Fiction community want? Although socialization within character threads was mentioned specifically, this should really be a subset of the overall question of how much socialization do we want in our resource forum?

A lot of the socialization issue isn't the rule as it was previously established, rather how it was moderated. A lot of it comes down to what is on-topic and what is off-topic. Users have one definition and the mods have another.

Using the Obi-Wan Character Workshop thread as an example, these differences have left users wondering why they were threatened with having the thread locked for discussion that had not earned warnings before, or why they were given warnings to get back on topic when they didn’t perceive the discussion as being off-topic. Granted, much of this can be attributed to a breakdown in communication. If the issues had been made clear to user questions and concerns when raised in thread about the warnings, then a lot of this would not be the issue it is now.

Take the shoikler that Tkeira Lea mentions above as an example. We had some fun and got quite a bit of mileage out of a finger flub. Were those eighteen posts particularly about SW or writing? Not really. Yet, the conversation that misspelling set off proved to be some writing inspiration turning into a story by TKeira Lea. How should that discussion have been classified? On-topic? Off? Should it have been shuffled off to another, more appropriate board like the YJCC to discuss? Why?

Here's the thing, all the while shoikler discussion was going on, there was actual character discussion mixed in and when the shoikler flew away, the thread went on with whatever the topic was before we got off track. tongue Non writing/SW character specific conversation is to blame for many a plot bunny as well as helping to inspire a successful challenge thread that has created around 400 vignettes. Is it a serious writing discussion thread? No, but it does have a great impact on the writing of many people who read and participate in the discussion. Is it a social thread? Not really, it’s about the characterization of Obi-Wan but it does tend to drift, has been known to have severe Attention Deficit Disorder and can be downright silly at times. Rather it is a thread that has found its groove.

Will all threads be like that? No, but most every thread will find its niche, whether it is more serious focused discussion or a little silly and sometimes wandering but as long as it (and it's hosts and regulars) keep coming back to the SW/writing and it isn't breaking the TOS, what is wrong with it? The boards certainly won't melt down if someone goes into a thread that they participate in, among people whom they share the thrills and commiserate the woes of writing with and bring up something that isn't narrowly focused on the subject in the thread title and people give it some discussion.

My thoughts are the threads should be left to the discretion of the thread hosts as long as they are not violating the TOS or are egregiously off-topic (whatever that definition is) it doesn't require moderating. Most threads are self-policing and self-regulating. If a moderator feels they have to step in, they need to make it clear to users why they did it.


2) New socialization forum – As per Raven’s suggestion, another possibility could be the creation of a socialization forum separate from resource. In this scenario, however, there would be no socialization permitted within resource, but of course plenty of chatter within the socialization forum. What do people feel about this suggestion?

The thing about creating a FF Community is I don't know if it can support itself and if Resource can support itself without a number of threads in it. Where would the break be between serious discussion and not so serious discussion? What kind of threads would be allowed in the community board? A few social, non-FF related threads? What else would there be to keep a fan fiction focus and not be a mini YJCC where everything goes? Should all character discussion threads (no matter how light-hearted or serious) be moved to the Community board and leave the Resource board solely for writing discussion, challenges, indexes and help finding?

I don't know that they can be separated.

 

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Jesina_Dreis 
Registered: Nov '04
40103_Mirax Terrik
Date Posted: 6/21/05 6:41pm Subject: RE: Moderation of Socialization
Cliques are groups which are exclusive. I have never noted anyone ever be excluded in a Resource thread. To me the concern seems out of place when discussing socialization. Of course people are going to gravitate toward friends but I'd offer that if people reach out they can make new e-friends quite easily.


"Clique" is probably the wrong word, but I used it because I remember (perhaps mistakenly so) that it was used a few times in the survey thread.

No, I'd agree people aren't excluded, but I think there are some who wish that, instead of there being "the J/J shippers" and "the J/K shippers" and "the J/Z shippers" and then the Obidala people, etc, that some of those lines could be eased.

I agree that if people reach out, they can get to know others. I just think a single general social thread might help. Even if it doesn't, I don't see how it could hurt. If the thread sinks, it sinks, and it's done with. But it might be worth a try.

 

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obi_ew 
Registered: Apr '02
40311_Quinlan Vos
Date Posted: 6/21/05 6:55pm Subject: RE: Moderation of Socialization - Date Edited: 6/21/05 6:57pm (1 edits total) Edited By: obi_ew

Jesina posted:
I just think a single general social thread might help.


But what type of social thread? The Fortress, Tree House and Writers Lounge were all tagged as social threads. If the Resource threads went back to being modded as they were when the relaxed rules went into place, there would be no need for another social thread.

 

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TKeira_Lea 
Registered: Oct '02
46068_Rianna Saren
Date Posted: 6/21/05 7:01pm Subject: RE: Moderation of Socialization - Date Edited: 6/21/05 7:03pm (1 edits total) Edited By: TKeira_Lea
Jesina_Dreis posted:
No, I'd agree people aren't excluded, but I think there are some who wish that, instead of there being "the J/J shippers" and "the J/K shippers" and "the J/Z shippers" and then the Obidala people, etc, that some of those lines could be eased.


That's the part I don't get. There's this huge misconception that if someone disagrees with you - be it on who Jaina should be paired with or whether Anakin is better than Obi-Wan or who's sexier Qui-Gon or his former padawan - then they don't like you. It's actually mind boggling. I mean really, I know Breezy would rather not touch a J/J story with a ten foot pole and sometimes Ewok's pairings are enough to make me cringe, but that doesn't mean any of us are excluding the other. I jokingly call JediJainaDurron - MrsDurron - because she used to like to razz me about Jag versus Kyp. And not one of my huge Jag fans - even the ones who really dislike Kyp - have ever excluded her or other K/Jers in the festivities on my thread or offsite.

Honestly, I think that the idea of exclusion is more based on people's fears of stepping into unfamiliar territory. I met Obi_ew over an exchange about Jacen Sole which lead to Obi drooling. Years ago I was terrified to post in geo3's and Lex's great story threads because I thought people wouldn't like me because I was 'that NJO writer'. In the long run I was only hurting myself. Once I braved the waters it was well worth the jump.

RRK: Thanks for expanding on the shoikler incident. It seems so silly looking back but for writers whose to say off-topic isn't really on-topic. I'd rue the day we couldn't find the joy of a story/plot bunny out of a little casual banter.

 

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Jesina_Dreis 
Registered: Nov '04
40103_Mirax Terrik
Date Posted: 6/21/05 7:03pm Subject: RE: Moderation of Socialization
I've said, just one general one, without necessarily any specific topic. Many other forums have a social thread that's just there for anyone who is in the forum to participate in, regardless. It wouldn't replace the light socializing in the topical threads, but would provide a place for fanficcers to talk to other fanficcers, regardless of who they shipped or which era they wrote in about things other than fanfic or SW if they chose, without having to venture into the JCC.

It's just a thought, and one I personally can't see the harm in.

(I'm not familiar with two of the threads you mentioned, I will admit, but I do know that the point of the Fortress (whether it is really that way or not) is demonstrated as Ladies-Only. And I, personally, have posted there once, but never again because, while I didn't feel purposely excluded, I didn't feel welcome because it felt like a club where a certain group of users had inside jokes or something... What I'm saying sort of goes hand-in-hand with the debate about social threads vs. social groups regarding the JCC, I suppose...)

 

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