Author Topic: Literature Forum Code of Conduct Discussion
Master_Keralys 
Title: Lit and EUC Manager
Jagged Fel/Batman

Registered: Oct '03
46265_The Dark Knight - Batman
Date Posted: 4/20 3:29pm Subject: RE: Literature Forum Code of Conduct Discussion
How, then, would you propose to go at it?

- Keralys

 

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JarJarStink 
Registered: Dec '03
42013_Princess Leia
Date Posted: 4/20 3:52pm Subject: RE: Literature Forum Code of Conduct Discussion
Just had a suggestion on the topic of lengthy posts that quote all/most of a previous post line by line.
In my experience discussion is better served by quoting source material/references that bolster your own argument as opposed to tearing apart someone else's post. The message that sends is that you're more interested in proving them wrong than backing up your own ideas/opinions.
I've seen some incredible (well referenced) marathon posts as well as painful (bickering over semantics/personal opinions)marathon posts.

 

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Thrawn McEwok 
Title: TFN EU Staff
Registered: May '00
43231_Chiss Ewok
Date Posted: 4/20 5:52pm Subject: RE: Literature Forum Code of Conduct Discussion
Master_Keralys posted:
How, then, would you propose to go at it?


Well, I'm not convinced there's a problem, for one thing. tongue

But, I think the answer is to encourage polite, informal commentary on tone, of the "would it be better if...?" variety, and to form discussion groups for the issues that prove contentious, to try and separate the info from the rhetoric...

- The Imperial Ewok

 

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Rogue_Follower 
Title: Manager: Literature
Registered: Nov '03
44263_Carth Onasi
Date Posted: 4/20 6:15pm Subject: RE: Literature Forum Code of Conduct Discussion - Date Edited: 4/20 6:16pm (1 edits total) Edited By: Rogue_Follower
Thrawn McEwok posted:
Rogue_Follower posted:
This is writing down the expectations that we already have.


Are they the right ones, though?

What, that we expect that people don't act like jerks, be clear when posting, have some basis for their opinions, read something before they review it, don't start arguments just for the hell of it, don't clog up threads with petty personal issues, and don't post incomprehensible babble that doesn't help the discussion at all?

McEwok posted:
Rogue_Follower posted:
The code is more of a set of suggestions on how people should behave on the boards, for Lit to be a better place, with more intelligent discussion. That's all. "Act like this and you'll be a better poster."


Then the question is, as I said, but with a little more emphasis: how do we keep the discussion constructive?

By actively starting and encouraging more constructive topics? Offering special events and threads? Keeping more open lines of communication?

I'm not sure either, really. But I think that an open discussion on what everyone wants out of the forum is a start...

McEwok posted:
Rogue_Follower posted:
And censorship and accusation? Please. No.


Maybe that was too strong, but I think the emphasis of these expectations is wrong, and they could potentially cause problems of that sort. I hope that doesn't seem too forthright, but I'm not convinced that another statement of principle is the best way to communicate with the people who're not acting on the ones we already have.

Does that make sense? confused

I understand what you mean. And I also don't believe this is some sort of magic bullet solution. But I do think that there is something to be said for making explicit what we expect. We haven't done that in a long time. Heck, we don't even have the official Lit rules posted anywere, besides the spoiler policy and TOS. That's what needs to change. We need more transparency on what we expect of the forum and where we want it to go. ("We" being all the users, not just the moderation team.)

 

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Robimus 
Registered: Jul '07
40015_Kaleesh General
Date Posted: 4/20 10:07pm Subject: RE: Literature Forum Code of Conduct Discussion
I think the facts issue is a complex one. In the universe of Star Wars we simply don't always have all the facts. The "My facts don't agree with your facts" type arguement. Once you've presented what you have to present you may need to let a discussion go. Rather than posting up "Your wrong cause I have the facts" a simple " I can see why you believe that but do not agree" should work just fine.

Sometimes there are simply competing sets of facts to deal with. At some point the discussion simply needs to be dropped for the betterment of the board. Your very unlikely to change my opinion and I'm certainly not going to change yours. Thats that. happy

And I think this is a great idea, better late than never. tongue

 

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SuperWatto 
Registered: Sep '00
6870_Watto
Date Posted: 4/21 2:42am Subject: RE: Literature Forum Code of Conduct Discussion
RF posted:
By actively starting and encouraging more constructive topics? Offering special events and threads?


Yeah!
Moreover:
I think you guys oughta commit yourselves to it. You obviously really want to make it better, so don't just put up a code of conduct, but invest, as well. Make a roster. How many special events and threads? How many a month? Who sees to it? And communicate it. Flaunt it. Make sure everyone coming in here thinks 'Eh! These guys sure makin' an effort!'

If all that is seen to... I can guarantee you that posters will start behaving better automatically.

 

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AdmiralNick22 
Registered: May '03
7783_Ackbar
Date Posted: 4/21 6:23am Subject: RE: Literature Forum Code of Conduct Discussion
Thrawn McEwok posted:
Master_Keralys posted:
How, then, would you propose to go at it?


Well, I'm not convinced there's a problem, for one thing. tongue

But, I think the answer is to encourage polite, informal commentary on tone, of the "would it be better if...?" variety, and to form discussion groups for the issues that prove contentious, to try and separate the info from the rhetoric...

- The Imperial Ewok


Thrawn:

When regular posters and VIP's feel so threatened or offended that they choose to leave, there is a problem. wink

One of the reasons that these boards are so much more popular than other SW boards is that the climate is usually very welcoming. Not only that, but it used to attract large numbers of VIP's who generously discussed their works, fielded questions, engaged in discussion and became active participants in the boards.

Having said that, one thing that is how far we need to go to fix things. However, I fully agree with the commnets that John Ostrander made back in dp4m's thread- revamp the Code of Conduct, sticky it, and reinvite older posters and VIP's back into the fold.

Bravo to Rogue_Follower for putting this thread up. I am suprised that I did not notice it until this morning.

--Adm. Nick

 

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rhonderoo 
Title:
Former Head Admin

Registered: Aug '02
23966_Natalie Portman
Date Posted: 4/21 7:09am Subject: RE: Literature Forum Code of Conduct Discussion - Date Edited: 4/21 7:10am (1 edits total) Edited By: rhonderoo
s65horsey posted:
SuperWatto posted:
Looks good!
You shoulda had this up when I first came over. peace

Do enforce it, though, don't slack around with it, because then it will quickly become useless.



QFT.

As far as Becca's concerns, I think there is a big difference between the quote respond posts that add to discussion and those that don't. If you find yourself responding with a blanket "No." but without showing proof as to why, then you're not helping discussion.

If you find yourself going back and forth on something where you're basically repeating yourself, you need to realize that this is a discussion not a "I must convince everyone that my opinion is the correct one" and that doesn't add to discussion.


I'll add that I've seen countless times when a lengthy post (or even smaller one) broken down and quoted point by point is taken out of context, and tends to derail or dilute the conversation for the worse. Sometimes, it even looks as if it's done on purpose. It's this kind of thing that makes it hard for others to respond, because the discussion has took on tangents, as well as the "quotee" having to start defending things that might be taken out of context when presented as the whole idea took on a totally different meaning.

 

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RebelGrrl 
Registered: Jan '06
14691_Dani
Date Posted: 4/21 9:34am Subject: RE: Literature Forum Code of Conduct Discussion
SuperWatto posted:
Do enforce it, though, don't slack around with it, because then it will quickly become useless.


QFT.

rhonderoo posted:

I'll add that I've seen countless times when a lengthy post (or even smaller one) broken down and quoted point by point is taken out of context, and tends to derail or dilute the conversation for the worse. Sometimes, it even looks as if it's done on purpose. It's this kind of thing that makes it hard for others to respond, because the discussion has took on tangents, as well as the "quotee" having to start defending things that might be taken out of context when presented as the whole idea took on a totally different meaning.


This is called Nit-Picking. I consider it a deliberate attempt to derail discussion and discredit the poster by focusing on some small irrelevant-to-the-discussion detail and attempting to use it to shut down the poster. "I disagree with you and you are wrong about this small niggling point, so I am going to use that as an excuse to attempt to invalidate your whole opinion and argument and blow you out of the water so you shut up and go away."

 

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Ulicus 
Registered: Jul '05
41990_Duron Qel-Droma
Date Posted: 4/21 9:47am Subject: RE: Literature Forum Code of Conduct Discussion
RebelGrrl posted:

This is called Nit-Picking. I consider it a deliberate attempt to derail discussion and discredit the poster by focusing on some small irrelevant-to-the-discussion detail and attempting to use it to shut down the poster. "I disagree with you and you are wrong about this small niggling point, so I am going to use that as an excuse to attempt to invalidate your whole opinion and argument and blow you out of the water so you shut up and go away."

There's nothing wrong with focusing on a specific point that's been made.

Taking said point out of context, sure, that's not on... but the actual act of breaking things down point by point isn't something I've ever had a problem either doing or having done to me.

Truly, though, it's very rare that I've seen anyone here take only a small part of what someone has said and thought disproving that one point "invalidates" the rest of the argument. *Shrug*

 

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SuperWatto 
Registered: Sep '00
6870_Watto
Date Posted: 4/21 1:23pm Subject: RE: Literature Forum Code of Conduct Discussion - Date Edited: 4/21 1:23pm (1 edits total) Edited By: SuperWatto
Yeah, I'm not sure that that's really what nitpicking is either. No need to blame the form for the content.

What that broken down stuff does do, though, is make the conversation difficult to follow for the ones who are not engaged in it. Which might also be annoying, but for a different reason.

 

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Master_Keralys 
Title: Lit and EUC Manager
Jagged Fel/Batman

Registered: Oct '03
46265_The Dark Knight - Batman
Date Posted: 4/21 1:56pm Subject: RE: Literature Forum Code of Conduct Discussion - Date Edited: 4/21 1:56pm (1 edits total) Edited By: Master_Keralys
One point that's worth making is that there are different ways of doing that sort of post and response, too. For example, there's a huge difference between the following:

Example 1:
RandomPoster posted:
Duis ut diam in nisi dapibus semper. Cras arcu risus, bibendum quis, egestas sed, adipiscing ac, metus. Vestibulum sit amet eros sit amet neque tempor imperdiet. Vestibulum sed magna nec nibh laoreet mattis. Nulla nisi. Aliquam metus. Nullam vulputate, turpis eget mattis condimentum, augue libero vestibulum ipsum, vitae bibendum turpis risus et nisi. Donec id felis a turpis lobortis semper. Donec gravida nisl quis leo. Nunc pellentesque pharetra neque. Fusce eu tellus. Duis vehicula, nunc in sagittis malesuada, urna urna facilisis enim, vitae mattis augue.

Mauris euismod. Curabitur lacus odio, placerat at, commodo id, tempus eu, odio. Proin rutrum urna vitae lorem elementum fringilla. Curabitur est neque, varius id, ornare non, imperdiet in, velit. Morbi vitae ligula porta urna consequat iaculis. Aenean sit amet ante vitae dui tristique semper. Ut vestibulum risus non velit. Aenean sapien nunc, tincidunt at, scelerisque ac, vulputate id, odio. Sed nulla. Nunc fringilla tincidunt pede. Integer mauris. Pellentesque arcu. Praesent quis ligula non felis elementum fringilla. Donec sit amet dui. Pellentesque habitant morbi tristique senectus.

RandomPoster posted:
Donec porttitor commodo nunc. Duis eget dui. Curabitur vitae diam vitae felis elementum auctor. Aenean interdum adipiscing est. Suspendisse varius lorem vel tellus. Ut posuere, diam non gravida porta, pede eros bibendum lacus, non consectetuer nisi neque sit amet neque. Sed dapibus tempor elit. Pellentesque consectetuer justo at enim. Praesent sit amet arcu sed nisi ornare fermentum. Sed egestas. Aliquam erat volutpat. Morbi eu urna. Mauris sed mauris. Curabitur pellentesque, felis eget pretium tempus, lectus ligula rutrum arcu, vel scelerisque ligula mauris a nisi. Suspendisse.

Suspendisse bibendum pede. Maecenas id lacus vitae dui vulputate posuere. Aliquam interdum. Suspendisse porta diam vitae risus. Nam vulputate facilisis justo. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. In ante arcu, aliquam at, porta sed, semper ut, mauris. Phasellus sed elit eget mauris placerat gravida. Phasellus aliquet mollis ligula. Praesent ac quam ac nunc feugiat mollis. Vestibulum tellus risus, suscipit id, rutrum ut, placerat quis, orci. Curabitur erat dolor, malesuada vitae, auctor quis, sollicitudin et, diam. Curabitur vitae sem.



Example 2:

RandomPoster posted:
Duis ut diam in nisi dapibus semper.

Mauris euismod. Curabitur lacus odio, placerat at, commodo id, tempus eu, odio. Proin rutrum urna vitae lorem elementum fringilla.

RandomPoster posted:
Cras arcu risus, bibendum quis, egestas sed, adipiscing ac, metus. Vestibulum sit amet eros sit amet neque tempor imperdiet. Vestibulum sed magna nec nibh laoreet mattis. Nulla nisi. Aliquam metus.

Curabitur est neque, varius id, ornare non, imperdiet in, velit. Morbi vitae ligula porta urna consequat iaculis. Aenean sit amet ante vitae dui tristique semper.

RandomPoster posted:
Nullam vulputate, turpis eget mattis condimentum, augue libero vestibulum ipsum, vitae bibendum turpis risus et nisi.

Vestibulum tellus risus, suscipit id, rutrum ut, placerat quis, orci. Curabitur erat dolor, malesuada vitae, auctor quis, sollicitudin et, diam. Curabitur vitae sem.

RandomPoster posted:
Donec id felis a turpis lobortis semper. Donec gravida nisl quis leo. Nunc pellentesque pharetra neque. Fusce eu tellus. Duis vehicula, nunc in sagittis malesuada, urna urna facilisis enim, vitae mattis augue.

Ut vestibulum risus non velit. Aenean sapien nunc, tincidunt at, scelerisque ac, vulputate id, odio. Sed nulla. Nunc fringilla tincidunt pede. Integer mauris.
RandomPoster posted:
Donec porttitor commodo nunc. Duis eget dui. Curabitur vitae diam vitae felis elementum auctor.

Pellentesque arcu. Praesent quis ligula non felis elementum fringilla. Donec sit amet dui. Pellentesque habitant morbi tristique senectus.

RandomPoster posted:
Aenean interdum adipiscing est. Suspendisse varius lorem vel tellus. Ut posuere, diam non gravida porta, pede eros bibendum lacus, non consectetuer nisi neque sit amet neque.

Suspendisse bibendum pede. Maecenas id lacus vitae dui vulputate posuere. Aliquam interdum. Suspendisse porta diam vitae risus. Nam vulputate facilisis justo. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.

RandomPoster posted:
Sed dapibus tempor elit. Pellentesque consectetuer justo at enim. Praesent sit amet arcu sed nisi ornare fermentum. Sed egestas.

Nam vulputate facilisis justo. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.

RandomPoster posted:
Aliquam erat volutpat. Morbi eu urna. Mauris sed mauris. Curabitur pellentesque, felis eget pretium tempus, lectus ligula rutrum arcu, vel scelerisque ligula mauris a nisi. Suspendisse.

In ante arcu, aliquam at, porta sed, semper ut, mauris. Phasellus sed elit eget mauris placerat gravida. Phasellus aliquet mollis ligula. Praesent ac quam ac nunc feugiat mollis.




See what I mean? It's precisely the same content – copied and pasted directly. But the effect is completely different.

How do we get people to understand that?

- Keralys

 

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SuperWatto 
Registered: Sep '00
6870_Watto
Date Posted: 4/21 2:00pm Subject: RE: Literature Forum Code of Conduct Discussion
Well... You just did!

Or you could say something like "don't dissect posts to the nitty gritty and follow them up with a flurry of one-sentence bursts. It's bad manners."

 

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dp4m 
Registered: Nov '01
13878_Luke Skywalker<br>Dark Empire
Date Posted: 4/21 2:04pm Subject: RE: Literature Forum Code of Conduct Discussion
Okay, I'll try and be as high-minded as I can about this, but frankly... I'm a bit at a loss.

I think the very, very first thing that needs to happen is someone on the moderating team -- the Lit mods, the Lit mods via the Admins or the Admins themselves -- need to have a chat with Philip. This chat needs to address the following: does he (Phil) actually still care about fan/VIP interaction in the Literature forum or, with the movies over, does he not really care about that aspect of the business?

I ask this because the moderators here are merely enforcers of his will at a micro-level in terms of keeping the forums busy and monitored, however his actual TF.n Staff are his far, far, FAR more direct representatives in terms of his business property (the LLC) and the public faces of TheForce.net as a site. And by his continual employment and recent hires he, frankly, is demonstrating in my mind that he may not actually care about such things. Either that, or he is not aware of the damage and reputation therein, given his last admonishment to said staff came at prompting due to a letter from a lawyer of an author of an Expanded Universe novel.

Now, if Phil doesn't care -- or doesn't know, finds out and STILL doesn't care -- about that interaction, then much of this thread is moot. Many of the problems we cling to in here deals primarily with fan/VIP interaction. Yes, it is in addition to fan/fan interaction, but that's a "lesser evil" in some respects -- although if we had done more to curb some of the latter, we may have stemmed some of the former (and I'm certainly as guilty at that as anyone else, if not moreso, in terms of moderation).

 

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Jedi Ben 
Registered: Jul '99
23785_James Bond Jedi
Date Posted: 4/21 2:27pm Subject: RE: Literature Forum Code of Conduct Discussion
It has to be said that a lot of what the Code is aimed at ("and we must honour the Code") is is at a level below which the Mods can intervene directly, it's the sort of stuff you shouldn't need to explain, because you'd think most people would have figured out that not only is it in their interest to get on with people, doing so avoids aggro, but its easier! Fighting an online battle of words takes far more energy!

As to wha happened to the forum, I'd put it down to a slow erosion with people assuming silence equals tacit approval, only when dp4m put that post out did people twig that actually it wasn't just them, that there'd been a form of drift away from what Lit should be. At the same time it also demonstrated no shortage of interest in dealing with this tricky issue.

In effect we're discussing the spirit and character of the Lit forum, that's what I see the Code as doing: Encouraging a certain attitude and outlook that is conducive to making this a good forum. Do it right and the amount of direct enforcement the Mods have to do could well reduce!

 

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