Greater Rochester Area Star Wars Fan Club
Yarael Poof Lives!
Author Topic: Harassment Policy
RogueSquadronWingnut  3100 posts
Title: CR, The Rebellion, Rochester, NY
Registered: Apr '02
39867_Clone Troopers RC Delta Squad
Date Posted: 8/21/08 8:50am Subject: Harassment Policy
This was a Newsflash worth reading.


The Jedi Council and Fan Force Harassment Policy
Updated: August 9th, 2008
The current administration has seen the need to spring into action very swiftly on this topic and produce a new initiative sooner rather than later. A policy that invites users to come to the administration through whatever means they feel comfortable with. A policy that better emphasizes the steps users can take. We want to make ourselves open to everyone. Every single moderator was elected because they are believed to be trustworthy. When Mod Squad is united behind an objective, it's quite a force. Every moderator is part of Mod Squad and is available to you. Harassment (sexual or otherwise) that occurs in posts should be dealt with immediately by forum moderators. If it is not resolved satisfactorily at that level, follow the procedure below for Private Messages. Any harassment that occurs in Private Messages should be dealt with as follows:


The basic question is, if you are being harassed in PMs, what should you do? Well if you feel harassed via PM, you should choose one of the following courses of action:

Send a reply that says something like "Please stop sending me private messages." or "Your last message made me uncomfortable. Please don't go there again." Then contact a staff member.


Do not reply to the offensive PM. Contact a staff member.

(We advise discontinuing any kind of a conversation that can be misunderstood.)


Users won't be restricted to just an exclusive group of moderators. Users should know they have the opportunity to approach any moderator at any time. The problem in the past may have been that users were afraid to use past policies because the person at the top was unresponsive and a problem. In these cases it seems a more expanded policy is better rather then a more restrictive one. A simple policy similar to the one below can work.

Issue happens.

User brings this to the attention of any Mod/RSA/Admin he or she trusts. If you do not know which moderator or administrator to go to, here are the suggested points of contact:

1. JC Head Admin or FF Head Admin (depending on the context of where the harassment occurred).
2. One of the other JC or FF Admins.
3. A moderator you trust. They will set up a confidential contact with an appropriate administrator.
4. Another user you trust who can help you find a staff member to contact.

JC Staff List

Fan Force Staff List


That person can become the point for the investigation, if s/he feels comfortable doing that, otherwise s/he finds someone else that the user trusts to become point. It doesn't have to be an administrator.

Point person would talk to the user through PMs, coordinate any PM checks with a user approved administrator (either FF or JC) and just flesh out the situation.

Other (user approved) mods/admins are brought in to look at the case and decide what to do from there if necessary. The number of mods/admins coming into the investigation depends on how comfortable the user is.


If a legitimate complaint is discovered and resolved, any action taken against that user will be documented in that user's notes. That usernote does not have to include the name of the user who complained. Instead, it can just explain the situation in a basic way. What happened, what was done, etc. It is also there as documented behavior.



All sexual harassment complaints can and will be confidential if you request it. Any moderator who receives a complaint should make sure not to post any details from it without asking the user first. If you request nothing be posted about your situation in any public or private forum, that will be honored. If you request that certain moderators and administrators not be included in any action, that will be honored. If you request that you would just rather keep it between yourself and the moderator you go to, that will be honored. Now, only administrators can verify PMs, so if you want a complaint kept between you and a moderator, PMs can't be checked. If you would like PMs verified, a user approved administrator can be brought in to assist. Confidentiality is key with situations like this and it should be properly emphasized. Moderators are at the discretion of your command. You tell them what you would like them to do and they will do it. No moderator will turn down a user that comes to them with a legitimate complaint of harassment.


All legitimate complaints will be acted on. Sometimes it takes time to resolve a complaint. Understand that sometimes these things take time to fully investigate. If they are not acted on and you have not heard anything back from the moderator you complained to, then that moderator or administrator has failed. If no action, which includes no warnings, usernotes or any sort of investigation, was seen from a complaint that you submitted to a moderator or administrator, it's highly suggested that you find another moderator or administrator to report to, not only for your original complaint but also for the inaction of the moderator or administrator you previously talked to. Complaints should never be dismissed out of hand. That is not policy and if it happens, you know something was done incorrectly. Actions taken against complaints should be disclosed to the user who sent in the complaint.


If you are concerned because someone at the top (i.e. Head Admin) is either involved, or dismissive, to your complaint, a structure is in place that allows you to go to two other JC administrators. If not, even Fan Force administrators will hear you. The same rings true for the Fan Force side of things. If you are concerned because you don't trust someone at the top, there are two other Fan Force administrators in place. If not, JC administrators will hear you as well. Anyone and everyone is available. Whatever it takes. We just want you to know so we can help.

 

-----signature-----
"What do you do? Go through my Trash?"
"Please...I go through everyones trash."
- The Question JLU
Locked Topic | Active Topic Notification | Private Message | Post History
Doc_Bev  5671 posts
Title: Treasurer & Former CR, The Rebellion
Registered: Jun '03
6878_Admiral Daala
Date Posted: 8/21/08 9:46am Subject: RE: Harassment Policy
Yup, I read that on the Regional board:
http://boards.theforce.net/northeast_regional_discussion/b10088/28951473/p1/?0

~Doc_Bev

 

-----signature-----
The Rebellion - http://www.rochesterfanforce.com
Events Coordinator - http://www.garrisonexcelsior.com
Echo Base XO - http://www.echobaserebels.com
First Officer - http://www.usstranquility.com
rose Katie Johnson 1998-2005 rose
Locked Topic | Active Topic Notification | Private Message | Post History
BobaChris12  28743 posts
Title: NE RSA
FanForce CR
Buffalo NY US

Registered: Aug '02
14895_Darth Vader<br>and Snowtroopers
Date Posted: 8/21/08 10:35am Subject: RE: Harassment Policy
Thanks for adding it to your forum Wingnut!

 

-----signature-----
There is no try, just do. I find your lack of faith disturbing!
http://www.thenorthridge.com - - founding member NO.R.A.D.
Even Sith Lords have to change diapers!
TR/TS-2904 - - You're out of my club!
Support your local Roller Girl - I.Y. #12 - http://ww
Locked Topic | Active Topic Notification | Private Message | Post History