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  1. In Memory of LAJ_FETT: Please share your remembrances and condolences HERE

BAD EXPERIENCE With IDG-entertainment.com

Discussion in 'FanForce Community' started by SithMacqdor, Sep 2, 2005.

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  1. SithMacqdor

    SithMacqdor Jedi Youngling star 2

    Registered:
    Mar 10, 2002
    Hello

    back in mid July I ordered from IDGEntertainment the "Official Vader Guide" the one advertised at TFN. Well there customer service departmetn keeps stone walling me saying the items have shipped. Well its now Sept 2nd and I've yet to recieve the 2 books I ordered.

    Does anybody know there track record.

    How can a company that links itself with StarWars.com be so slow and lack very little customer service.

    Whats there track record?

    -Keith

    PS

    they make it almost impossible to contact them via telephone.
     
  2. Rox

    Rox Administrator Emeritus star 6 VIP - Former Mod/RSA

    Registered:
    Nov 24, 2000
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