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Beware DON'T order at TOY PALACE Germany

Discussion in 'Collecting' started by tk6954, Feb 12, 2003.

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  1. tk6954

    tk6954 Jedi Youngling

    Feb 12, 2003
    Hello Fans,

    this one's for the collectors amongst you!!! I ordered a few things with TOY PALACE Germany mid December for +/- 150 Euro (the same in $). Up until now I never recieved my order. I contacted them about 3 weeks ago and they told me they were going to look things up for me... Now I recieved a mail that shows a form that's so called been signed by me??? It has NOT my signature on it, it only has my name on it in someone else's handwriting. I informed them and they just state that it is my problem and that they concider my parcel as delivred... So I paid them 150$ for recieving: NOTHING!!! Thanx a lot TOY PALACE!!! So to all you collectors out there think twice (x15) before you place an order with them!!!
  2. Amidala Starkiller

    Amidala Starkiller Jedi Master star 6

    Dec 11, 1999

    Did you try taking this up with the shipping company?
  3. Billy_Dee_Binks

    Billy_Dee_Binks Jedi Grand Master star 4

    Mar 29, 2002
    Those German sellers are not to be trusted.

    I send 81 Euro on a few Ep 1 items and I
    also never got them. When I called them they said they got a ripped-open letter with only two Euro in it.
    Actually I don`t believe what they said.

    Once ( when I was a lot younger ) I called
    a seller that thought I would play a call joke on him. The first time I talked to him he was all gentle and friendly. I told him I´ll be calling him again later.
    The second time I called him he suddenly yelled at me what I think I would be up to.
    Later my father made thinks all clear.
    Guess what I got a free Yoda statue with my order. :)
  4. JediMasterGuff

    JediMasterGuff Jedi Master star 5

    Jun 18, 2002
    Dude that sucks, you could sew )(sp?) them for forgery or conning or something or other.
  5. SithDooku

    SithDooku Jedi Padawan star 4

    May 7, 2002

    Yea that really sucks, I'd report them.


    LAJ_FETT Tech Admin and Collecting/Lucasfilm Ltd Mod star 9 Staff Member Administrator

    May 25, 2002
    Thanks for the warning, TK. Did you pay
    by credit card? If so, you might try
    getting in touch with the credit card
    company to see if you can do anything through them. I know here in the UK
    if you order items and never receive them,
    and you have paid by credit card, you can possibly get a credit
    through the card company and then they will go after the seller to pursue the money.
    This does not work with a cheque or debit card, however.
  7. BobaChris12

    BobaChris12 NE RSA & North Ridge VP star 9 Manager

    Aug 30, 2002
    Thanks for the warning...good luck!!
  8. Quickstrike34

    Quickstrike34 Jedi Knight star 5

    Sep 27, 2001
    *Grabs a Pitchfork and Torch*

    Thanks for the Info :)
  9. WyethStar

    WyethStar Jedi Youngling

    Dec 24, 2002
    if you paid by credit card, just do a charge back with the credit card company. You'll have to fill out an affidavit of fraud, sign it, and they'll credit your account and go after their bank for the money.
  10. K9-Rod

    K9-Rod Jedi Youngling star 2

    Feb 26, 2002
    I actually ordered from them once. When the Jabba with two headed announcer wasn't available yet in the US, I ordered it from them.

    I actually got it with no problem. But I know that with every company when you order by mail it's a hit and miss thing.

    But yeah, try getting an afidavit through your credit card.....I did it. It worked.
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