I need help

Discussion in 'Communications' started by Smidge, Sep 16, 2010.

Thread Status:
Not open for further replies.
Moderators: JoinTheSchwarz, LAJ_FETT, Ramza
  1. Smidge Jedi Youngling

    Member Since:
    Sep 16, 2010
    Hello

    i explain my (big) problem, and i hope i ask at the right place :

    (sorry for my english, i'm french)

    i got an email address at fanforce (for about 7 years), but since today, i can't login anymore !

    I got this message : "Your account is suspended.
    Please contact your administrator for more information."

    I dont know where to "contact" my administrator (and what administrator ? i'm on my PC at home).

    I really wish someone can help me and solve my problem.

    Tell me what must i do : i really need to get my email back.

    Thanks

    Smidge

  2. LAJ_FETT Tech Admin and Collecting/Lucasfilm Ltd Mod

    Administrator
    Member Since:
    May 25, 2002
    star 9
    Hi Smidge. I've posted about your problem in the Fan Force moderator forum. Hopefully one of the admins there will be able to help.
  3. Smidge Jedi Youngling

    Member Since:
    Sep 16, 2010
    really thanks

    i can't send MP for now, but i will write here my temporary email if someone needs it
  4. Smidge Jedi Youngling

    Member Since:
    Sep 16, 2010
    (my blocked email account is "Smidge" too : smidge#fanforce.net with @ instead of #)
  5. Uilmuteiz RSA Emeritus

    Member Since:
    Dec 4, 2000
    star 4
    Merci Smidge, on regarde ce que l'on peut faire.
  6. Smidge Jedi Youngling

    Member Since:
    Sep 16, 2010
    any news ?

    i still cannot log in my email account...
  7. Smidge Jedi Youngling

    Member Since:
    Sep 16, 2010
    2 weeks passed...

    can i still hope to get my account back ? (and to know what happened ?)
  8. Smidge Jedi Youngling

    Member Since:
    Sep 16, 2010
    (to Uilmuteiz : i'm sorry, i can't send MP under 20 posts)

    When i try to log to my email account, i get this message (at the top center of the window, in black and bold) :
    "Your account is suspended.
    Please contact your administrator for more information."

    That's all. It worked perfectly during 10 years, and did that about 1 month ago.

    The first time i got this message, I changed my password (with the "forgot your password" option). It worked, but even with the new one, the message remains, and the result is the same (I tried regulary).

    I dont have any error number or anything. Only this message.



    Even if I can't get my account back, i'd like at least to know what happend... and why ?...

    Anyway, thanks for your help.
  9. Katya Jade Administrator Emeritus

    Member Since:
    Jan 19, 2002
    star 7
    Smidge, go to [link=http://boards.theforce.net/welcome_new_users/b10181/29841673/p1/?3095]this thread[/link] in the Welcome New Users forum. You'll be able to post there to get 20 posts and then you can send private messages.
  10. Grimby Technical Consultant

    Administrator
    Member Since:
    Apr 22, 2000
    star 7
    Where are you seeing that message? What URL?
  11. Smidge Jedi Youngling

    Member Since:
    Sep 16, 2010
    i log from http://www.theforce.net/fanforce/fanforce/readmail.asp or http://readmail.fanforce.net/email/scripts/loginuser.pl

    when i got any error, the second URL is refreshed (ie if i use a wrong login/password), and the message is then displayed on the second one


    EDIT : even better like that : http://img203.imageshack.us/img203/4296/screenkq.jpg
  12. Grimby Technical Consultant

    Administrator
    Member Since:
    Apr 22, 2000
    star 7
    Thanks for that Smidge. Let me get in touch with the site admins and see if they know what the problem is.
  13. Smidge Jedi Youngling

    Member Since:
    Sep 16, 2010
    it's working again !! ;)

    thanks all :)
  14. LAJ_FETT Tech Admin and Collecting/Lucasfilm Ltd Mod

    Administrator
    Member Since:
    May 25, 2002
    star 9
    I'm glad it's working again for you but I don't know what the problem was.
  15. Grimby Technical Consultant

    Administrator
    Member Since:
    Apr 22, 2000
    star 7
    I was just coming in here to say I received an email last night that your account had been fixed. Glad it's working for you. :)
  16. Smidge Jedi Youngling

    Member Since:
    Sep 16, 2010
    Hi again


    I got AGAIN the same problem, exactly...

    "Account suspended", etc... and i still don't understand...

    Thanks for your help

    Smidge
  17. Smidge Jedi Youngling

    Member Since:
    Sep 16, 2010
    Hello...

    Any news ? (or any explanations ?...)
  18. Grimby Technical Consultant

    Administrator
    Member Since:
    Apr 22, 2000
    star 7
    Smidge, I have emailed TFN about the issue. I will let you know when I hear back.
  19. hudzu Jedi Grand Master

    Member Since:
    Jun 1, 2003
    star 6
    i consulted a few friends of mine and it looks like the problem is with your retro encabulator.
  20. Bacon164 Jedi Master

    Member Since:
    Mar 22, 2005
    star 7
    Ernest Hemingway didn't really say that.
  21. Jedi_Johnson Jedi Master

    Member Since:
    Apr 6, 2002
    star 5
    I don't think your flux capacitor is fluxing enough.
  22. Smidge Jedi Youngling

    Member Since:
    Sep 16, 2010
  23. Smidge Jedi Youngling

    Member Since:
    Sep 16, 2010
    about one month later...

    anything's moving ?
  24. ApolloSmileGirl Jedi Knight

    Member Since:
    Jun 18, 2004
    star 8
    Try spinning, that's a good trick!!!
  25. Smidge Jedi Youngling

    Member Since:
    Sep 16, 2010
    working again !!

    Thx all for your help !!

    (and ... till next time ? [face_love])
Moderators: JoinTheSchwarz, LAJ_FETT, Ramza
Thread Status:
Not open for further replies.