Post technical questions and issues here.

Discussion in 'Communications' started by Grimby, Sep 2, 2012.

Moderators: JoinTheSchwarz, LAJ_FETT, Ramza
  1. PCCViking Jedi Grand Master

    Member Since:
    Jun 12, 2014
    star 4
    Thanks
  2. Bail B. Baobab Jedi Grand Master

    Member Since:
    Jan 21, 2014
    star 4
    I've been having a heck of a time accessing the boards via mobile the past 24 hours. Pages take minutes to load, if they load at all. I've talked to another user who noticed the lag, especially on mobile. Are we alone in this?
  3. Ramza JC Head Admin and RPF Manager

    Administrator
    Member Since:
    Jul 13, 2008
    star 7
    Mobile as in your mobile wifi, mobile as in tapatalk, mobile as in both...?
  4. Bail B. Baobab Jedi Grand Master

    Member Since:
    Jan 21, 2014
    star 4
    I don't have tapatalk. I'm just using Chrome on my phone. I haven't noticed any issues with any other website today.
  5. Grimby Technical Consultant

    Administrator
    Member Since:
    Apr 22, 2000
    star 7
    Probably unrelated, but I updated the Tapatalk plugin to the latest version a few hours ago.

    -- Sent from my R2 unit
  6. Ramza JC Head Admin and RPF Manager

    Administrator
    Member Since:
    Jul 13, 2008
    star 7
    Are you seeing any differences in performance depending on the connection type? For example, home wifi versus cellular? I'm not experiencing any problems with my smartphone of choice so I'm genuinely curious.
    Last edited by Ramza, Jul 15, 2014
  7. Bail B. Baobab Jedi Grand Master

    Member Since:
    Jan 21, 2014
    star 4
    No difference as far as I can tell.
    It's been a little more cooperative this afternoon, but still not normal. I'm on a laptop right now, and that seems to be fine.

    Strangely, the drop down menus (Alerts, etc.) seem to be the most affected.

    I have to run now; if I return I'll be on my phone again, and I'll see how it behaves later tonight.
  8. Shira A'dola Force Ghost

    Member Since:
    Sep 4, 2012
    star 5
    I'm having the same issue as Bail, actually.
  9. EHT New Films Manager

    Manager
    Member Since:
    Sep 13, 2007
    star 6
    I'm on my phone now, on Wi-Fi, not using Tapatalk, and it's working fine for me.
  10. Bail B. Baobab Jedi Grand Master

    Member Since:
    Jan 21, 2014
    star 4
    It's gotten better, but there is still a noticeable lag at times.
  11. EHT New Films Manager

    Manager
    Member Since:
    Sep 13, 2007
    star 6
    On Wi-Fi? And if you get on a computer in the same location it's faster?
  12. Bail B. Baobab Jedi Grand Master

    Member Since:
    Jan 21, 2014
    star 4
    Yes. But I'm no longer near a computer, so I can't compare now.

    Clicking on the main menu or the sub forums is pretty smooth, but clicking on a thread doesn't always connect.

    Checking alerts, using the Reply function, looking at profiles - pretty much any function that causes the black box to appear in the right hand corner - seems to be having a hard time. Also clicking on links in the Alert box is temperamental.

    For example, I just hit Preview on this post, and it took over a minute to come up.
  13. Bail B. Baobab Jedi Grand Master

    Member Since:
    Jan 21, 2014
    star 4
    And that took two tries (and two minutes for the successful attempt) to post.
  14. Ramza JC Head Admin and RPF Manager

    Administrator
    Member Since:
    Jul 13, 2008
    star 7
    Have you tried restarting your phone?
  15. Bail B. Baobab Jedi Grand Master

    Member Since:
    Jan 21, 2014
    star 4
    I did a few times earlier, and it didn't seem to make a difference. I just restarted it again, and things are better but still a bit sluggish.
  16. LAJ_FETT Tech Admin and Collecting/Games Mod

    Administrator
    Member Since:
    May 25, 2002
    star 9
    Seems OK to me at the moment on a netbook with Firefox. There weren't any errors in the server log from yesterday that might apply.
  17. Rainbow Knight Star Game Host

    Game Host
    Member Since:
    Apr 18, 2005
    star 5
    Where can I find a list of color codes? My screen reader doesn't work with the Rich Text feature, and I can't use the list there.
  18. Ramza JC Head Admin and RPF Manager

    Administrator
    Member Since:
    Jul 13, 2008
    star 7
    TrakNar and Rainbow Knight Star like this.
  19. Darth Tunes SfC Part III Commissioner

    Game Host
    Member Since:
    Nov 26, 2000
    star 10
    Anybody else having problems with this particular glitch: the double-post? Every week, for at least the past month or so, I can count on at least 1-3 occurrences of this, regardless of which forum I'm posting in. It's incredibly annoying. :p
  20. LAJ_FETT Tech Admin and Collecting/Games Mod

    Administrator
    Member Since:
    May 25, 2002
    star 9
    I'm having issues but mine are net connection-related. Mine sucks at the moment.
  21. Thuro Jedi Grand Master

    Member Since:
    Nov 7, 2013
    star 4
    The same problem as before is happening to me again. Cept clearing my cookies didn't fix it.
  22. LAJ_FETT Tech Admin and Collecting/Games Mod

    Administrator
    Member Since:
    May 25, 2002
    star 9
    Can you remind me what the problem was?
  23. Bazinga'd SWC/PT/ Spinoff Manager -Destroyer of Spam

    Manager
    Member Since:
    Nov 1, 2012
    star 5
    @LAJ_FETT Depending on the browser and individual network connection (ISP based-I think) there is significant lag time between hitting the submit button and the post showing up in the thread. Sometimes, a user does not see the posting indicator in the top right corner and hits the submit button a second time believing their initial click was ineffective. Other times, the double post happens sua sponte.
  24. LAJ_FETT Tech Admin and Collecting/Games Mod

    Administrator
    Member Since:
    May 25, 2002
    star 9
    I meant Thuro's problem, but I responded to a post of his over in the SWC CCC thread. But I have had the issue you describe recently with my broadband acting up.
  25. Bazinga'd SWC/PT/ Spinoff Manager -Destroyer of Spam

    Manager
    Member Since:
    Nov 1, 2012
    star 5
    My post was poorly timed :) I think the lag / double post problem is mainly an accidental double post issue caused by individual ISP delay, btw.
Moderators: JoinTheSchwarz, LAJ_FETT, Ramza