Well, I think it's (again) a two way street. I understand how you guys feel, and that's certainly legitimate. One of a Mod's biggest priorities should be interaction with members of their forum, on as many levels as possible. If the users feel that a mod isn't open to their complaints, or isn't responding to anything they bring up, that mod either needs to start doing those things, or to start communicating that their doing those things. Really, I think that the problem with this mod team lies in the second regard. I know that with myself, when users come to me, I try my hardest to give them a well thought-out response, with a commitment to some sort of action. I'll be the first to admit that I fail at this some times, and that's where the users come in. Patience. I understand that as mods, we need to always be trying to make the right call, and thinking out everything and communicating everything. But as Roo stated, we make mistakes. And I'm not calling anybody out right now, but I think that both parties in this scenario could benefit from exercising a little patience. As mods, we need to be patient with all users, regardless of whether we disagree with them or not, or our history with them, or whether we think that the issue they are bringing up is important, and we need to listen to users anytime they come to us. As users, we need to understand that mods have a lot of other users coming to them, with a lot of other issues, and are dealing with real life issues as well, and will make mistakes from time to time. Some times, users want contradictory things. Some times, users want things that simply can't be done. Some times, users want things that can be done, and should be done, and a mod doesn't see that because of personal issues or whatever. In all of these situations, a little patience and understanding (on the part of both parties) can go a long way in making sure that these things don't turn into ugly "us vs. them" slug fests, because nobody wants that (even thought it may seem like it, sometimes). For instance, I'm taking from this discussion that I need to do a better job of a.) listening to advice/complaints from users, b.) letting users know that I'm listening to advice and complaints from them (because more often than not, I think that mods really are listening and are simply not communicating that they are effectively), and c.) being more open to owning up to mistakes that I made, and changing decisions when they're proven to be wrong. I'm going to do my best to work on those (and I'd bet that all the other members of TJCC are as well). But on the same coin, I hope that you guys will be patient with us as we work it out, understanding that there will be some bumps along the way, and that your first assumption of things isn't always the right one. There may be more to the issue than you know about. If we can do this, it seems that everybody wins.