[TECH] Board downtime

Discussion in 'Communications' started by zerosleep, Oct 29, 2004.

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  1. zerosleep Former IGN Slacker

    VIP
    Member Since:
    Jun 27, 2000
    star 2
    One of the disks in our filer system failed miserably and it took about 2 hours to rebuild a new disk and solve DB restoration problems. 3 techs are on the scene and the IT folks are working w/ the vendor to make sure this won't happen again.

    Sorry for the downtime folks!

  2. comet1440 Force Ghost

    Member Since:
    Jan 25, 2004
    star 4
  3. Siths_Revenge Jedi Youngling

    Member Since:
    Jul 27, 2004
    star 7
    So, you're saying you LOST the Kamino planet!!!
  4. KnightWriter Administrator Emeritus

    Member Since:
    Nov 6, 2001
    star 8
    I was thinking it was something like that.

    Thanks for getting to work on it :).
  5. Kerr_Plunk Jedi Grand Master

    Member Since:
    Apr 2, 2002
    star 6

    thank you for the info, zerosleep.
  6. Smuggler-of-Mos-Espa Jedi Youngling

    Member Since:
    Jan 23, 2002
    star 6
    Thank you for the update. Luckily, i wasn't around to suffer the downtime. :)
  7. gabe Administrator Emeritus

    Member Since:
    Jul 8, 1998
    star 6
    I'm sorry Brian, but we're going to have to let you go... we just can't afford mistakes like this.


    :p
  8. anidanami124 Force Ghost

    Member Since:
    Aug 24, 2002
    star 6
    Man I'm glad I was at work for that.
  9. Moleman1138 Manager Emeritus

    Member Since:
    Aug 18, 2004
    star 6
    Good it was just temp. Otherwise, not a pleasant sight to see.
  10. xie Jedi Grand Master

    Member Since:
    May 25, 2002
    star 5
    IT folks are working w/ the vendor to make sure this won't happen again.

    How can the vendor prevent random hard disk failure? Even the best drives sometimes just crap out.
  11. dp4m Chosen One

    Member Since:
    Nov 8, 2001
    star 9
    How can the vendor prevent random hard disk failure? Even the best drives sometimes just crap out.

    Typically, 99.99% uptime is guaranteed as a part of an SLA. Total failure (sev 1 incidents) usually need to be fixed WITHIN ONE HOUR to meet those SLA times.
  12. mac-nut Jedi Grand Master

    Member Since:
    Apr 14, 2001
    star 5
    thanks for the comforting words, zerosleep; bet everyone went bananas during the down time. fortunately, I was at work. :D
  13. PatttyB0123 RSA Latin America

    Manager
    Member Since:
    Apr 2, 2003
    star 6
    zerosleep it okay computers. [face_frustrated] Do not worry. ;)
  14. ps2_jedi Jedi Master

    Member Since:
    Aug 14, 2003
    star 4
    'das ok Zerosleep.
    I wasent here during the Crash :)
  15. Iwishiwasajedi Jedi Master

    Member Since:
    Mar 24, 2002
    star 4
    Zerosleep you know I love you and your expertise. [face_love]


    great job.
  16. Walken Jedi Master

    Member Since:
    May 3, 2004
    star 4
    So was this why I had to refresh 3 or 4 times for the page to load almost everytime?
  17. YodaJeff Manager Emeritus

    Member Since:
    Oct 18, 2001
    star 7
    This was two weeks ago...
  18. Smuggler-of-Mos-Espa Jedi Youngling

    Member Since:
    Jan 23, 2002
    star 6
    Agreed. Your post belongs in the Tech Help Thread, Walken.
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