There's a Problem on the Boards!

Discussion in 'Communications' started by Night4554, Sep 10, 2002.

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Moderators: JoinTheSchwarz, LAJ_FETT, Ramza
  1. Night4554 Jedi Grand Master

    Member Since:
    Oct 9, 2000
    star 5
    SO THERE'S A PROBLEM ON THE BOARDS


    If it is an emergency of the following proportions
  2. Extreme Flaming

  3. Extreme Foul Language

  4. Porn



    1. Proceed to the User's Online Page. When you see a colored name, open that person's profile by clicking on their name.

    2. Confirm that beside their name is the word Moderator, Manager, OR Administrator

    3. Click the Send Private Message link above the the feild UIN. It is on the left hand side, find the "User Name:", "Real Name:" boxes and follow them upwards.

    4. In the subject line put something to this effect: EMERGENCY - {emergengy}.
      That may be EMERGENCY - PORN for example

    5. In the subject be sure to include a link to the thread(s) in question. If you're unsure of markup codes, don't bother. Additionally, say what page it is on.
      • Mods, rememeber that users may have there preferences set to 25 or 50, so be sure you check page 8, and then, say, page 16.

    6. Continue steps 1-5 until the problem is resolved.




  5. If it is a problem with The Jedi Council


    If it's an inappropriate thread, or post, or you want to find out why a member was banned

    1. Go to the profile of your forum moderator, find a list here


    2. Confirm that they have been online in the last 2 days by looking at the Last Login Date


    3. If they have been, pm them including a link to the thread. Additionally, say what page it is on.

      • Mods, rememeber that users may have there preferences set to 25 or 50, so be sure you check page 8, and then, say, page 16.

    />



    If you feel a Mod wrongly locked a thread, banned a member, or behaved improperly


    1. Go to the profile of the Mod


    2. Compose your message to them containing the link to the thread, the post in which you beleive they behaved improperly or wrongly locked. Do not yell at them or say "You are wrong". Explain, as if you would to a two-year old, what you feel they did wrong, what you feel they could do to correct the situation, what you think they could do to make sure it doesn't happen again.


    3. Send them the private message


    4. Wait Three days


    5. Go to Sent Private Messages


    6. Find the pm you sent to them, and see when or if they read it by looking in the Date Read Column


    7. Wait needed time for them to have had 3 days since they read it


    8. If 8 days have past since you sent it, and they still have not read it, or they have not responded and it is after 3 days since they read it, continue


    9. PM NathanDahlin, PadmeBra, or Son of the Suns with the complete pm you sent to the Mod, as well as Date Sent & Read times. At this point, you should also send a pm to the Advisory Council. The current members are listed here. The Advisory Council is set up for this type of problem, and it is a good idea to contact them.


    10. For Nathan,wait 2 days after his reading it for a response(follow steps 5 - 6) for a response, then move to another admin.

    11. For PadmeBra, wait 2 days after his reading it for a response(follow steps 5 - 6]) for a response, then move to another admin.

    12. For Son of the Suns,wait 2 days after his reading it for a response(follow steps 5 - 6) for a response, then move to another admin.

    13. For any of the AC members, wait 2 days for a
    />
    />/>
  • merlin Force Ghost

    Member Since:
    May 29, 1999
    star 4
    [color=663300]That took you what, three weeks to do?? ;) nice[/color]
  • KnightWriter Administrator Emeritus

    Member Since:
    Nov 6, 2001
    star 8
    I'm sorry, I'm going to have to lock this.

    It makes too much sense, and we can't have that here.

    ;).

    Edit: And just to be absolutely clear, excellent work :).
  • Kerr_Plunk Jedi Grand Master

    Member Since:
    Apr 2, 2002
    star 6

    excellent work here, Night!!
  • Rox Administrator Emeritus

    Member Since:
    Nov 24, 2000
    star 6
    Night great job, I'm going to edit in my email address.
  • QueenDorme Jedi Youngling

    Member Since:
    Jun 9, 2002
    star 3
    For PadmeBra, wait 2 days after her reading it for a response(follow steps 5 - 6]) for a response, then move to another admin.

    He's a she?! Whoa... ;)


  • Jedi Greg Maddux Jedi Grand Master

    Member Since:
    Aug 3, 1999
    star 6
    Padme Bra is a hermaphrodite. :p

    GO 'CLONES!
  • DarthJurist Admin Emeritus

    Member Since:
    Dec 10, 2000
    star 5
    Very helpful, thanks!

    ~H~
  • EmpressPalpatine Jedi Youngling

    Member Since:
    Mar 31, 2001
    star 4
    don't they eat their young????? [face_mischief]
  • farraday Jedi Grand Master

    Member Since:
    Jan 27, 2000
    star 7
    down with teh smrt!

    My own personal preference is to link to the exact post but that takes a high degree of technical sophistimication.
  • citizen-tom Jedi Grand Master

    Member Since:
    May 20, 2002
    star 5
    G'job!

    [image=http://www.lewzworld.com/simpsons/woohoo.jpg]
  • KitFist0 Force Ghost

    Member Since:
    Nov 10, 2001
    star 4
    When a matter requires conversation among JC staff or the Advisory Council, it can take anywhere from 3-7 days for a matter to be resolved thoroughly, and longer if it's a mjor issue. Please remeber this, but do not feel you have to keep quiet. Sending out pm's requesting a status update every 4-5 days is acceptable.


    ;)
  • Master Salty Jedi Grand Master

    Member Since:
    Apr 18, 1999
    star 6
  • Leonard_Shelby Force Ghost

    Member Since:
    May 31, 2002
    star 6
    Great work, Night!!! :)


    Shelby
  • Darth_Dagsy Manager Emeritus

    Member Since:
    Nov 18, 2000
    star 6
    In the subject line put something to this effect: EMERGENCY - {emergengy}.
    That may be EMERGENCY - PORN for example


    Heh, I can imagine what would happen if I PMed DarthAttorney with that title.

    I'd probably get a few nice links to help me out with my emergency need for porn ;)

    Heh, but as farra said, definitely better to include the link if you can...that can cut out a lot of looking around for the mods (if the problem isnt obvious from the main forum page)

    But good work, Night. Hopefully people pay attention to it.
  • Valiowk Chosen One

    Member Since:
    Apr 23, 2000
    star 6
    Good work there, Night. Nice and through. Hopefully more people see this instead of using Communications straight away.

    Just a note, though, don't you think this:



    For Nathan,wait 2 days after his reading it for a response(follow steps 5 - 6) for a response, then move to another admin.

    For PadmeBra, wait 2 days after his reading it for a response(follow steps 5 - 6]) for a response, then move to another admin.

    For Son of the Suns,wait 2 days after his reading it for a response(follow steps 5 - 6) for a response, then move to another admin.


    is a bit repetivive? ;)
  • DarthSapient Jedi Youngling

    Member Since:
    Jun 26, 2001
    star 10
    Excellent work, Night4554! The effort is greatly appreciated. I must say that one of the biggest things I continually see when people PM me for help is that they did not bother to see if I was logged on. And then they get mad at the response time. If I'm on, my response time is immediate upon opening the PM. I will always respond to the author and the request in one way or another.

    But I have a very predicatble pattern for times I'm on the board. I'm on from 7 am to 5:30 pm EST (4 am to 2:30 pm board time). I then don't typically log back on until the next morning. So please always check the 'users online' function first if it's something that needs immediate attention. No matter which forum, any admin will help.
  • GIMER Manager Emeritus

    Member Since:
    Nov 15, 2000
    star 6
  • Red_Oktobur Jedi Grand Master

    Member Since:
    Dec 7, 2001
    star 6
    w00t! Way to go, Night!


    ...and an American flag
  • AB-001 Jedi Padawan

    Member Since:
    Sep 10, 2002
    Thanks for the helpful tip Night4554 ;)
  • darth_boy Jedi Master

    Member Since:
    Apr 1, 2001
    star 7
    Nice one Night ;)
    -----
    -Comic Book Guy
  • Darth_Omega Force Ghost

    Member Since:
    May 19, 2002
    star 6
  • Raincloud Jedi Grand Master

    Member Since:
    May 1, 2002
    star 5
    WOO-HOO. Good Job! But if we did all that, what would be the use of the Communications board? ;)
  • SaberGiiett7 Force Ghost

    Member Since:
    Jul 2, 2002
    star 6
    Yes I have recognized some of the issues as problems.Especially the language being used.
  • RidingMyCarousel Force Ghost

    Member Since:
    Feb 20, 2002
    star 6
    This needs to be upped for newer members to see :)
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