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Video Issues in Firefox V 21, 22

Discussion in 'Communications' started by LAJ_FETT , Aug 12, 2013.

  1. LAJ_FETT

    LAJ_FETT Tech Admin and Collecting/Lucasfilm Ltd Mod star 9 Staff Member Administrator

    Registered:
    May 25, 2002
    I was having an issue playing imbedded Youtube videos here - the video either stays black or just sits there loading. I tried a few at random on Youtube with the same result. So I googled around and found it is a known issue with Firefox v 21 and 22.

    I've got FF v 22 and Shockwave Flash version 11.8.800.94. One of the sites I Googled said to turn off the Firefox Crash Reporter. Sounded dumb but it works! If you have the same issue you can turn it off at Tools>>Options>>Advanced>>Data Choices and untick Enable Crash Reporter. You may have to restart the browser for it to take effect - I did.

    However, this seems to be a hit-and-miss fix as it sometimes works and then will not again on the same video. Anyone having a better fix feel free to let us know.
     
  2. Grimby

    Grimby Technical Consultant & Former Head Admin star 7 Staff Member Administrator

    Registered:
    Apr 22, 2000
    Have you tried Firefox v23?
     
  3. LAJ_FETT

    LAJ_FETT Tech Admin and Collecting/Lucasfilm Ltd Mod star 9 Staff Member Administrator

    Registered:
    May 25, 2002
    Not yet, due to the edit issue brought up in a different thread here. So far the video issue is the only problem I've found with v 22.