My PM box is always open. If there are concerns, let me know. I will look into them, and I can try to get them resolved. The point is, though, that users either don't realize that or don't believe it. We are suggesting a way for users to communicate with the administration in a manner in which they will feel they are being paid attention. I must agree with this statement. I had a problem with some users a while back about something or another (I don't remember when or where, this was years ago when I first joined) but I had PMed the local mod and I was told "I'll look into it." However, I saw no change to the situation, nor did I get any response from the Moderator... So I had made a thread about my problem. It was promptly locked with a "Please PM a Moderator" message, which I already had done!This portrays a bad message. From the Terms of Service: The Jedi Council Administration has the right but not the obligation to monitor and/or moderate the Forums, and offers no assurances in this regard. Isn't this a cop-out? Does this say that if the Mod doesn't care (or finds the problem irrelevant - most likely because they agree with the offenders) that no action would be taken despite a clear violation of the rules? If the mod doesn't agree with the rule, he/she doesn't have to moderate it, according to that statement. So Mod recieves a PM from a concerned user and automatically says "I'll look into it", then ignores it because they don't see it as a problem. Then when the problem is made public through a thread, the user gets in trouble? That's why I have to agree with the statement that PMing a moderator to fix a problem most likely does nothing, and why users don't PM to the Mods; it never does anything.