I think I'm going to go postal. Absolutely frikken postal. <wham!> Postal. Grrrrrr..... I've received several formats of the banner design, which I can open up on my computer. Mel has gone down twice to a local printshop, and they can't open it at all. I gave it (in every format I have, includinig the zipped file) to another shop. She can't view it, either. I'm going to see if shop #1 can scan it. going now... Grrrrrrrrrrrrrrrrrrr!!!!!!!!!