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NYC, NY Ziegfeld/Moviefone Overcharging on Credit Card Orders

Discussion in 'NorthEast Regional Discussion' started by SJLinNYC, May 13, 2002.

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  1. SJLinNYC

    SJLinNYC Jedi Youngling star 1

    Registered:
    Dec 25, 2000
    I was just checking my credit card balances, and was shocked to discover my available balance was $180 lower than it should have been. So I went to look at my account details, and they showed that the Ziegfeld charged me 3 times for every ticket order I'd placed over Moviefone or Moviefone.com. So the 8 tix I'd purchased on the morning of May 3 ended up costing $270. Obviously, I'm disputing the $180 overcharge; if you haven't been keeping close track of your "Star Wars"-related credit card expenses, you might want to make sure you haven't been hit with the same charges.

    - Steve

     
  2. LadySith

    LadySith Jedi Padawan star 4

    Registered:
    Dec 5, 2000
    This happened to me as well with several movies there. At one point, I was charged 6 times for one pair of tickets. Coincidence???
     
  3. Echo

    Echo Jedi Padawan star 4

    Registered:
    Jul 9, 1998
    Not a coincidence. While I dont think I've been overcharged, I know someone else who has been.

    He spoke to some Moviefone tech person or other and was told that this overcharge thing is a glitch they're aware of. A lot of help that does, since as far as I know they're not able to do anything about it... maybe they can credit your card... not sure. But this problem is just one in a larger problem I've become aware of.
    ... and i think it needs its own thread.
     
  4. episodenone

    episodenone Jedi Grand Master star 4

    Registered:
    Jun 13, 2001
    sure as shoot!
    you are absolutely right.

    i got charged twicw for both shows i bought over movifone.com!


    thanks a ton!!!!!!!!1
     
  5. cyranodb

    cyranodb Jedi Master star 4

    Registered:
    Aug 26, 2001
    Moviefone.com did the same thing to me when I bought tickets to spiderman. I got charged 3 times for one ticket, but they also gave me a credit for 2 tickets the same day, so it worked out. Perhaps that's what will happen. I'd definitely call your credit card company.

    Mike C.
     
  6. thechairguy

    thechairguy Jedi Youngling star 1

    Registered:
    Apr 23, 2002
    Holy crap! Charged six times for two tickets? What is going on?
     
  7. thechairguy

    thechairguy Jedi Youngling star 1

    Registered:
    Apr 23, 2002
    FYI - I called & they said that it was a noticed computer glitch on their servers & they would be crediting everyone's account tomorrow...

    Hopefully everyone didn't have to pay their rent TODAY. Sweet merciful crap!
     
  8. episodenone

    episodenone Jedi Grand Master star 4

    Registered:
    Jun 13, 2001
    i was reimbursed on my credit card statement this AM!
     
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