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SWC22 Anaheim Hotels

Discussion in 'Star Wars Celebrations' started by Jedi Older Code, Apr 18, 2019.

  1. JonSB

    JonSB Jedi Knight star 2

    Registered:
    Aug 20, 2018
    Yeah, I have been getting the same emails every 15 days from TicketsAtWork since June 15th. They indicate they are waiting for the hotel (Hyatt Place at Anaheim Resort/Convention Center in my case) to give them the refund but I am surprised it is taking this long. I would have transferred to next year if that was an option and the event was held next year but 2022 is too far out I think.
     
    Link1130 likes this.
  2. Link1130

    Link1130 Jedi Grand Master star 3

    Registered:
    Jun 13, 2002
    Same hotel for me. When I called Hyatt directly, they said they had never received the money and they wouldn't have expected to until closer to the booking.
     
    JonSB likes this.
  3. MotivateR5D4

    MotivateR5D4 Force Ghost star 5

    Registered:
    Apr 20, 2015
    Call your banks and get them involved. Often times they'll refund the money back to your account while they file a claim to the merchant and dispute the charge as well.

    Especially given the circumstances, there's more than enough leverage for that to happen. They do this kind of thing for much less in terms of the circumstances involved.
     
    Last edited: Aug 4, 2020
  4. star_wars_is_good

    star_wars_is_good Force Ghost star 5

    Registered:
    Jun 14, 2002
    Unfortunately I think they're probably well past the window to request a chargeback which is usually six months.
     
  5. MotivateR5D4

    MotivateR5D4 Force Ghost star 5

    Registered:
    Apr 20, 2015
    I think given the circumstances and the unforeseen cancellation of the event would make it so that they could get involved. It's worth a shot at least to call and ask what can be done. Especially if the merchant seems to be unnecessarily slow in giving the refund.
     
  6. star_wars_is_good

    star_wars_is_good Force Ghost star 5

    Registered:
    Jun 14, 2002
    They've already been told their refunds are processing. I feel like a chargeback would be an excessive play.
     
  7. ChrisLyne

    ChrisLyne Jedi Grand Master star 4

    Registered:
    Oct 29, 2002
    I think it would be hard for Celebration to build up the kind of "area wide" event that SDCC unless they made it an annual event. Disney could do that (with SWC every April and D23 every other August) but I'm not sure they would. I don't think they want to make it an annual event at the moment and the increasingly fast sell outs don't give them any reason to change the format. Maybe in the future, once the next cycle of movies begins and they have more long terms plans and more ongoing series, they might attempt something like this, but for now I think they're happy to keep it rotating.
     
    MotivateR5D4 likes this.
  8. JonSB

    JonSB Jedi Knight star 2

    Registered:
    Aug 20, 2018
    Just saw this in my email. Not on my CC yet but nice to have this settled

    "Great news! Your request for a refund has been approved by our partner and processed by TicketsAtWork.com. We greatly value your business and appreciate your patience during this unprecedented time. We look forward to serving you again soon."
     
  9. Link1130

    Link1130 Jedi Grand Master star 3

    Registered:
    Jun 13, 2002
    Yep, I got the same e-mail and, ditto, hasn't posted yet but hopefully soon.
     
    MotivateR5D4 likes this.
  10. darthvader88

    darthvader88 Jedi Master star 4

    Registered:
    Apr 29, 2005
    Actually been looking at the various hotels and making a list of pros and cons. Just something for me to do until we get to actually book for 2022

    Sent from my SM-G950U using Tapatalk
     
    ChrisLyne likes this.