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MOD Known Issue - Pages that won't load

Discussion in 'Fan Fiction and Writing Resource' started by mavjade , Mar 21, 2015.

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  1. WarmNyota_SweetAyesha

    WarmNyota_SweetAyesha Chosen One star 7

    Registered:
    Aug 31, 2004
    A few months back when the servers for my job kept intermittently going down, they had to move all the data - all of it to new hardware storage. Haven't had a problem since. Since we're all using different operating systems and browsers, makes me think the host servers need a tune-up. [face_nail_biting]
     
    WarmNyota_SweetAyesha, Mar 24, 2015
    #26
    jcgoble3 and Ewok Poet like this.
  2. LAJ_FETT

    LAJ_FETT Tech Admin and Collecting/Lucasfilm Ltd Mod star 10 Staff Member Administrator

    Registered:
    May 25, 2002
    Not a lot of tuning we can do at this point - we are on hosted servers. Grahame (server person) has done some but is limited in what he can do.
     
    LAJ_FETT , Mar 24, 2015
    #27
  3. Ewok Poet

    Ewok Poet Force Ghost star 6

    Registered:
    Jul 31, 2014
    I guess only the tech admin can tell us how the site is hosted - I would assume it's on VPS, as no shared hosting can take something of this volume.

    I think the database needs optimisation and some table repair, but once again, I have no idea if there's a cron job handling it on regular or semi regular schedule.

    EDIT: LAJ_FETT - there you are. Any idea on this?
     
    Ewok Poet, Mar 24, 2015
    #28
  4. LAJ_FETT

    LAJ_FETT Tech Admin and Collecting/Lucasfilm Ltd Mod star 10 Staff Member Administrator

    Registered:
    May 25, 2002
    As I said, we're limited in what we can do given that it's a hosted server. I agree that it's not an ideal situation for boards of our size but it's what we have for now. I emailed Grahame earlier about the issue but haven't heard back from him. I probably won't now today since I'm about to go offline for the evening.
     
    LAJ_FETT , Mar 24, 2015
    #29
  5. SabyneAmberle

    SabyneAmberle Jedi Master star 3

    Registered:
    Sep 16, 2004
    Anyone else having problems getting to their content page? I'm on Chrome, and when I go to click on the 'Your Content' link under my username in the upper-left corner, it refuses to pull it up. I've even refreshed it numerous times. No dice. D=
     
    SabyneAmberle, Mar 24, 2015
    #30
  6. mavjade

    mavjade It's so FLUFFY! Fanfic Manager star 6 Staff Member Manager

    Registered:
    Sep 10, 2005
    We've had a few people's most recent posts not pull up and it seems to be people who have posted in the affected post not loading areas. (So say posts 21-30 aren't loading and you posted something in those, since the pages aren't loading, your most recent posts/your content also isn't loading because whatever it is that is making it happen is effecting that as well.)
     
    mavjade , Mar 25, 2015
    #31
  7. Chyntuck

    Chyntuck Force Ghost star 5

    Registered:
    Jul 11, 2014
    Chyntuck, Mar 28, 2015
    #32
    jcgoble3 likes this.
  8. Ewok Poet

    Ewok Poet Force Ghost star 6

    Registered:
    Jul 31, 2014
    +1

    It took me 12 tries earlier today to refresh it and then I tried to scroll to a particular author, but naaaah.
     
    Ewok Poet, Mar 28, 2015
    #33
  9. TrakNar

    TrakNar Jedi Grand Master star 5

    Registered:
    Apr 4, 2011
    I actually had this thread fail to load.
     
    TrakNar, Mar 28, 2015
    #34
    Revanfan1 likes this.
  10. LAJ_FETT

    LAJ_FETT Tech Admin and Collecting/Lucasfilm Ltd Mod star 10 Staff Member Administrator

    Registered:
    May 25, 2002
    Yeah, I couldn't get to page 1 a little while ago. Retries didn't work.
     
    LAJ_FETT , Mar 28, 2015
    #35
  11. WarmNyota_SweetAyesha

    WarmNyota_SweetAyesha Chosen One star 7

    Registered:
    Aug 31, 2004
    Is the loading issue happening in Lit? SW TV? Fan Art? etc.? Or just in the fanfiction side?
     
    WarmNyota_SweetAyesha, Mar 28, 2015
    #36
  12. LAJ_FETT

    LAJ_FETT Tech Admin and Collecting/Lucasfilm Ltd Mod star 10 Staff Member Administrator

    Registered:
    May 25, 2002
    It is happening elsewhere but FanFic seems to be affected more.
     
    LAJ_FETT , Mar 28, 2015
    #37
  13. Chyntuck

    Chyntuck Force Ghost star 5

    Registered:
    Jul 11, 2014
    Heh. I just had the best of the best. The search function gave me a blank page of death, and after refreshing a dozen times to no avail, I started again from the central page and it worked. #armaggedon
     
    Chyntuck, Mar 28, 2015
    #38
    Kahara, Ewok Poet, leiamoody and 1 other person like this.
  14. Ewok Poet

    Ewok Poet Force Ghost star 6

    Registered:
    Jul 31, 2014
    #gremlins #butnotthesnickerscommercialone
     
    Ewok Poet, Mar 28, 2015
    #39
    Chyntuck likes this.
  15. Jedi_Lover

    Jedi_Lover Force Ghost star 5

    Registered:
    Nov 1, 2004
    Maybe we complained one too many times about the truncation issue. Now the tech people are giving us some payback. :p
     
    Jedi_Lover, Mar 28, 2015
    #40
    Chyntuck, Revanfan1, Kahara and 2 others like this.
  16. Revanfan1

    Revanfan1 Force Ghost star 6

    Registered:
    Jun 3, 2013
    This is a bit annoying, but whatever. Hope you guys can fix it!

    I find it amusing that I can't get page 1 of this thread to load. :p
     
    Revanfan1, Mar 29, 2015
    #41
  17. WarmNyota_SweetAyesha

    WarmNyota_SweetAyesha Chosen One star 7

    Registered:
    Aug 31, 2004
    I really, really hate to mention this. [face_shhh] But sporadically, I have been having issues with conversation threads too. :eek: [face_nail_biting] As a beta reader, that's very troubling.
     
    WarmNyota_SweetAyesha, Mar 29, 2015
    #42
  18. mavjade

    mavjade It's so FLUFFY! Fanfic Manager star 6 Staff Member Manager

    Registered:
    Sep 10, 2005
    Nyota's Heart - Thanks for letting us know! That hasn't happened to me yet and I deal in a LOT of PM's . ;)
    Do you just have to reload a few times and it eventually works? Does it seem to be more with long PM's?
     
    mavjade , Mar 29, 2015
    #43
  19. WarmNyota_SweetAyesha

    WarmNyota_SweetAyesha Chosen One star 7

    Registered:
    Aug 31, 2004
    mavjade - yes, just refresh a couple times and it works. Oddly enough, it's been with PMs I've started within the last couple days or so, thankfully not with the ones that are longer-term. [face_thinking] Not a lot of markups - just a few emoticons and perhaps a link or two. @};-
     
    WarmNyota_SweetAyesha, Mar 29, 2015
    #44
    mavjade likes this.
  20. jcgoble3

    jcgoble3 Force Ghost star 5

    Registered:
    Nov 7, 2010
    Now the technical issues thread in Comms is having technical issues! RUN FOR YOUR LIVES!!!! :p
     
    jcgoble3, Mar 29, 2015
    #45
    Ewok Poet, Kahara and Chyntuck like this.
  21. Chyntuck

    Chyntuck Force Ghost star 5

    Registered:
    Jul 11, 2014
    Both the Fanon Thread and the Prolific Writers' Index work for me. I love you two and also LAJ_FETT [face_love]

    But please everyone keep backups of your stuff, just in case, yes? I won't be backing up all the indexes I run every other day ;)
     
    Chyntuck, Mar 29, 2015
    #46
    Kahara, Nyota's Heart and jcgoble3 like this.
  22. WarmNyota_SweetAyesha

    WarmNyota_SweetAyesha Chosen One star 7

    Registered:
    Aug 31, 2004
    WarmNyota_SweetAyesha, Mar 29, 2015
    #47
    Kahara likes this.
  23. Gahmah Raan

    Gahmah Raan Jedi Master star 2

    Registered:
    Feb 2, 2015
    Yep, I'm able to access the Fanon thread with no problems too.
     
    Gahmah Raan, Mar 29, 2015
    #48
  24. Findswoman

    Findswoman Force Ghost star 5

    Registered:
    Feb 27, 2014
    Thank you so, so much, Ramza and LAJ_FETT! This is fantastic news. =D=
     
    Findswoman, Mar 29, 2015
    #49
  25. jcgoble3

    jcgoble3 Force Ghost star 5

    Registered:
    Nov 7, 2010
    See? The majority of computer problems can be fixed by turning it off and turning it back on. :p
     
    jcgoble3, Mar 29, 2015
    #50
    Nyota's Heart, Mira_Jade and Goodwood like this.
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