here is mine... had nephew and sister fly in from dallas to chicago. (nephews birthday a few weeks ago) drive from rainy chicago to indy... 4 1/2 hours.. get there around 1ish. Go to get nephew some exclusive swag for him to remember the event... NO CELEBRATION STORE OPEN??? it says here it is open to 8pm. huh? sorry we closed it at 10am. WHAT???? 10am???? are you joking? nope we are not...talk to the ceo of gen con over there.... blah blah blah... i am not good at planning try tomorrow... but i have a one day pass... sorry you are ***. then he says quoting him "It is sad if you just came for the figure" implying I am sad. ... I am sad i paid $40 for your lame convention in which i can buy nothing to celebrate it... better yet I will credit card dispute your tickets for false advertising. (You see mr. ceo I would not need the exclusive figure to sell on ebay if your prices for admission were reasonable in the first place) Gen Con what a joke of a company... nice way to ruin any "celebration" i thought my nephew and i may have. Edited title...this is the complaint thread too.