Encore Help

I'm having a problem with Encore 1.0.

In Adobe Encore when I select "Transcode Now" the green progress bar goes across from left to right for a while, then it beeps and tells me "Error setting up transcoder" and it won't transcode. It's an .avi video file. I have nine separate .avi video files and eight of them transcoded just fine, but there's just that one that will not transcode.



I tried exporting the source footage from Premiere as a .rm file, a .wmv file, a standard .mov file and even a .mov file with MPEG-4 compression, but Encore won't even import those as assets at all. For a few seconds, I felt like Chewbacca when he was loosing the chess game to R2-D2 onboard the Millenium Falcon and he growled in frustration.

Ayuda, por favor.

Gracias.

 

I'm having a problem with Encore 1.0.

In Adobe Encore when I select "Transcode Now" the green progress bar goes across from left to right for a while, then it beeps and tells me "Error setting up transcoder" and it won't transcode. It's an .avi video file. I have nine separate .avi video files and eight of them transcoded just fine, but there's just that one that will not transcode.



I tried exporting the source footage from Premiere as a .rm file, a .wmv file, a standard .mov file and even a .mov file with MPEG-4 compression, but Encore won't even import those as assets at all. For a few seconds, I felt like Chewbacca when he was loosing the chess game to R2-D2 onboard the Millenium Falcon and he growled in frustration.

What am I doing wrong?

Any advice would be greatly appreciated.

Help, please.

Thank you.

 

From the most basic of google searches, try copying the file to a different physical hard drive and transcoding from there

 

I did that and it worked.

Thanks.