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Account Merging

Discussion in 'Communications' started by Doom Trooper 2, Dec 18, 2023.

  1. Doom Trooper 2

    Doom Trooper 2 Jedi Youngling

    Registered:
    Dec 16, 2023
    Hello, I'm Doom Trooper. A couple of weeks or so ago I updated my account with a new e-mail address and was sent a verification code to my e-mail, but I never received it. I sent it numerous time over and over but still never got it. This is so frustrating. I even contacted the staff and never heard back. Is it possible if my accounts can be merged, or at least if my first account can be verified without having to send anything to e-mail? Had I known I would've never updated my e-mail in the first place. Thanks in advanced.
     
  2. devilinthedetails

    devilinthedetails Fiendish Fanfic & SWTV Manager, Tech Admin star 6 Staff Member Administrator

    Registered:
    Jun 19, 2019
    I am sorry that you are experiencing this issue. Given the timeline you describe, this issue unfortunately seems to have arose during the period when our tech wizard and former Tech Admin was in hospital and then tragically passed away. See the announcement post from Chorus here for full details.

    I looked at your Doom Trooper account, and it seems that your new email address is a gmail account. Sometimes gmail accounts seem to have issues receiving verification codes. I suspect that is what occurred in your situation.

    I have marked your Doom Trooper account as valid in the system so you should be good to go now.

    You may keep your Doom Trooper 2 account as a second or sock account if you wish.

    Please let me know if I can be of further assistance or if you encounter any other tech-related issues. Thank you!
     
    Darkslayer likes this.
  3. Doom Trooper

    Doom Trooper Jedi Master star 3

    Registered:
    Jan 1, 2014
    Thank you :) I'm able to access my account and post again and such. It's no foul about the slight delay.

    I'm still so sorry about LAJ_Fett :(
     
  4. devilinthedetails

    devilinthedetails Fiendish Fanfic & SWTV Manager, Tech Admin star 6 Staff Member Administrator

    Registered:
    Jun 19, 2019
    Thank you for being so understanding!

    I'm so glad that you are able to access your account and post again!

    And LAJ will be forever missed and mourned around these boards. She was a rock for us for so long. May she rest in peace@};-
     
    SithOverlord101 likes this.
  5. ousley_returns

    ousley_returns Jedi Youngling

    Registered:
    Oct 30, 2023
    This was timely information, as I couldn't get a verification code for this new account and it was through Gmail. Switched to a work email and got the verification link!

    I'd like to recover my old account (jedi_master_ousley) but I believe the email for it is a Gmail as well (or an old university account that's not been active in ~10 years) but either way I can't get a reset link. If this is something easily fixed, let me know what info is needed. But I see that you're quite busy due to unfortunate circumstances, so if it's something complicated or time consuming, don't worry about it, I'll just use this one.
     
    devilinthedetails likes this.
  6. A Chorus of Disapproval

    A Chorus of Disapproval Head Admin & TV Screaming Service star 10 Staff Member Administrator

    Registered:
    Aug 19, 2003
    If you would prefer to get back into your prior account, you can always pm @devilinthedetails or myself with a new email address. We will then change your password and email address in the original account and reply with the new password. Once you are in, just change the password to something else for security purposes.
     
  7. jedi_master_ousley

    jedi_master_ousley Force Ghost star 8

    Registered:
    Jun 14, 2002
    Thank you so much! Feels good to be officially back!
     
  8. devilinthedetails

    devilinthedetails Fiendish Fanfic & SWTV Manager, Tech Admin star 6 Staff Member Administrator

    Registered:
    Jun 19, 2019
    That's what we're here for:D
     
  9. A Chorus of Disapproval

    A Chorus of Disapproval Head Admin & TV Screaming Service star 10 Staff Member Administrator

    Registered:
    Aug 19, 2003
    This is a much better look for you.
     
  10. Clone8looper

    Clone8looper Jedi Knight star 2

    Registered:
    Sep 5, 2023