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  1. In Memory of LAJ_FETT: Please share your remembrances and condolences HERE

Please help - Celebration online ticket error

Discussion in 'United Kingdom' started by GodAtum, Apr 21, 2015.

  1. GodAtum

    GodAtum Jedi Master

    Registered:
    May 13, 2005
    I am very very upset. I tried purchasing the Jedi Master package for Star Wars Celebration 2016 but got an error "Credit Card Processor Error: Invalid or unsupported currency code: 10558".

    This was done at 2000 GMT 20/5/15. I filled out the order form and tried to process my order but was unable to because of the error. I tried American Express, Mastercard and Visa. I was in the queue and ordered the ticket so I should get one even though it's sold out.

    I made a formal complaint, hopefully they will sell one ticket to me.
     
  2. LAJ_FETT

    LAJ_FETT Tech Admin (2007-2023) - She Held Us Together star 10 VIP - Former Mod/RSA

    Registered:
    May 25, 2002
    What country is your credit card from? If it's UK you shouldn't have gotten that error.
     
  3. GodAtum

    GodAtum Jedi Master

    Registered:
    May 13, 2005
    I'm from the UK using UK credit cards.
     
  4. LAJ_FETT

    LAJ_FETT Tech Admin (2007-2023) - She Held Us Together star 10 VIP - Former Mod/RSA

    Registered:
    May 25, 2002
    Could have been a website glitch if the site was busy. Have you tried contacting the ticket company?
     
  5. GodAtum

    GodAtum Jedi Master

    Registered:
    May 13, 2005
    Yes I emailed them on Monday. I said I was willing to pay whatever it takes to get a ticket and that I might be forced to use ticket touts if they do not sell me one.